Client Relationship Specialist

Are you someone who looking for an accelerated growth track from a Sales Executive to Assistant Store Manager in 2 years

• This is more than just a sales role;

it’s a steppingstone toa rewarding long-term career in retail. For high performers who deliver results, we offer a well-defined growth path :

Ring Expert → Senior Ring Expert → Assistant Store Manager.

If you’re confident in your abilities, results-driven, and excited about career progression, we’d love to connect with you.

CTC - up to 5 LPA

Founder’s Note

If you’re someone who’s passionate about creating meaningful customer experiences and wants to master the fine art of personalized jewelry consultation, the Ring Expert role is designed for you. You’ll engage directly with customers, understand their stories, and help transform their emotions into timeless pieces of craftsmanship. In your journey with us, you’ll gain hands-on exposure to every part of the customer experience — from product discovery and design coordination to final purchase and post-delivery feedback. As you grow, you’ll evolve into a trusted advisor, shaping not just customer journeys but also contributing to product innovation and brand storytelling as Diamond Headquarters continues to redefine the modern jewelry experience.

Role Overview

The Ring Expert is the main person to face the client and responsible for consultation for made to order engagement rings for clients. The Ring Expert drives the appointment in-store or online and handles client requirements using expert knowledge in styling, design, and people-reading skills—applying these to convert business. They are the consultants for high end jewellery purchase to customers.

Location & Timings

Borivali (West) & Andheri (West), Mumbai (Current) – Open to switch in other Mumbai locations

11 : 00 am to 9 : 00 pm | Weekly off on one and half of the week days.

Key Responsibilities :

Other Responsibilities :