SERVICENOW ARCHITECT

Dear Professional

Greetings from TATA CONSULTANCY SERVICES LIMITED!!!

Thank you for exploring career opportunities with Asia's largest IT company.

Exciting # Job Opportunities for # Experienced Professionals

TCS IS HIRING FOR SERVICENOW TECHNICAL ARCHITECT

ROLE : TECHNICAL LEAD / ARCHITECT

Desired Experience Range : 8-15

Mode of Interview : ONLINE

Location : PAN INDIA

JOB DESCRIPTION

Must-Have :

Experience as a Senior Technical Lead / Architect.

Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations.

Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow.

Experience in ServiceNow custom application design and development.

Expertise ServiceNow deployments, integration with other third party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances.

Experience on ITSM migration / consolidations.

Strong work experience and associated for projects like Support, Maintenance, Migration, Upgrades, Integrations and Implementations.

Mentor and share technical knowledge / guidance to team.

Design technical solutions based on customer requirements and convert to functional requirements.

Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.

Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards.

Maintains and reviews license Data in ServiceNow and proactively report on the compliance slippage.

Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation.

Good to Have :

Evaluate the tool stability and performance and provide recommendations.

Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives).

Review, and do proactive analyze and resolve application issues as needed.

Define and document best practices and strategies regarding application deployment and infrastructure maintenance.

Knowledge on new ServiceNow modules ( HRSD, SecOps, GRC, CSM, ITBM, Etc..).

TOGAF or any equivalent certification preferred.