Senior Principal Consultant-Architect, SFDC + AP Domain Expert!

Ready to build the future with AI

At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook

Inviting applications for the role of Senior Principal Consultant-Architect, SFDC + AP Domain Expert!

The Lead Solution Architect (Salesforce) is the senior technology leader responsible for defining and governing the end-to-end Salesforce solution strategy across the enterprise. This role combines deep Salesforce technical expertise, architectural leadership, and business acumen to design and deliver scalable, secure, and future-ready CRM solutions that enable business growth, efficiency, and innovation.

As a senior leader, you will shape the Salesforce roadmap, oversee large-scale multi-cloud implementations, ensure architectural alignment with enterprise standards, and guide cross-functional teams through complex transformation initiatives.

Responsibilities

1. Enterprise Architecture Leadership

• .Define and own the Salesforce architecture vision and strategy, ensuring alignment with enterprise architecture and digital transformation goals.
• .Lead the end-to-end solution design across multiple Salesforce clouds (Sales, Service, Experience, Marketing, CPQ, and Platform).
• .Evaluate and integrate emerging technologies such as AI, automation, and agentic workflows into the Salesforce landscape.
• .Drive the adoption of architectural frameworks, governance standards, and best practices across global teams.
• .Ensure that all Salesforce solutions adhere to enterprise standards for security, data integrity, scalability, and performance.

2. Solution Design & Technical Oversight

3. Program Delivery & Governance

4. Strategic Partnership & Stakeholder Management

5. Leadership, Mentoring & Team Development

6. Innovation & Continuous Improvement

Qualifications we seek in you!

Minimum Qualifications

Experience

Preferred Qualifications / Skills

Certifications (Highly Preferred) :

Soft Skills & Leadership Attributes :

Why join Genpact

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.