Work as part of Agile scrum teams to design, implement, and test solutions in support of business needs across our Automation, AI and Custom Apps portfolioDeliver architecture, designs, and implementationsParticipate in all aspects of our agile development process, from sprint planning to daily scrum meetings and sprint demosCreate and execute unit tests to verify functionalityTroubleshoot and resolve software defectsContribute to software design reviews and code reviewsGeneral to Complex technology support including troubleshooting and resolving day-to-day issues, and root cause analysis of sustaining issuesIndependently debug and resolve complex application issues and problemsProvide application best practice guidance to end usersManage Application Functionality Updates, Integrations, Configurations, Releases and Security SettingsWork on sustaining issues, enhancements, and projectsDevelop, update, and implement policies and procedures to maintain best practices across the teams portfolioPartner with IT resources in the overall strategy, design, operation, and continual improvement of applications servicesAll listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodation for additional tasks and responsibilities.
Preferred Experience / Education / Skills :
- Bachelor s degree in computer science, Engineering. Masters preferred.
- 5 + years of experience with strong technical and functional experience in hands on application support, administration, configurations, integration, enhancements, and project work.
- Experience using commercially available solutions UiPath and Microsoft Power Apps.
- Experience with AI / Gen AI applications (LLMs, Prompt Engineering) a plus
- Strong technical experience in hands-on application administration and configuration of both on-premises and cloud delivered services
- Experience in a fast-paced, global, corporate environment including the ability to manage expectations and facilitate prioritization efforts
- Eagerness to learn new technology and processes
- Ability to analyze both technical and data problems then propose solutions
- Excellent oral and written communication skills
- API and scripting experience a plus
- Ability to interface well with cross-functional teammates
- Change control experience in an FDA regulated environment
- All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodation for additional tasks and responsibilities.
- Willingness to work in shifts to support US business stakeholders (night shift not required).
Skills Required
Uipath, microsoft power apps, Ai, Agile Development