Position Title : SAP IS-U FICA Specialist
Key Responsibilities :
SAP IS-U FICA Implementation & Support :
- Lead or contribute to the implementation of SAP IS-U FICA (Financial Contract Accounting) modules for utilities industry projects, ensuring alignment with business processes.
- Provide support for FICA processes including invoicing, receivables, payment processing, and dunning.
Integration with Other SAP Modules :
Ensure smooth integration of IS-U FICA with other SAP modules such as FI-CA (Contract Accounts Receivable and Payable), FI-GL (General Ledger), CRM, Billing, and DM (Device Management).Collaborate with cross-functional teams to address data flow and business process requirements.Customer Financial Management :
Manage and configure customer payment processing, installment plans, security deposits, and interest calculation functionalities.Handle credit checks, dunning, and collections processes, ensuring effective customer account management.Clearing and Reconciliation :
Design and configure automatic clearing rules for incoming payments and open items.Reconcile customer accounts and investigate discrepancies between customer receivables and payments.Business Process Design :
Work with business users to gather requirements, perform gap analysis, and design business processes in IS-U FICA to meet organizational needs.Ensure business processes for financial transactions are accurately mapped and configured in the system.Configuration of FICA Functions :
Configure payment processing, dunning, interest calculation, security deposits, and refund processes within SAP IS-U FICA.Customize incoming / outgoing payments, integration with banking interfaces, and automatic payment programs.Reporting and Analysis :
Develop and configure FICA-related reports to track customer accounts, billing history, payment status, and dunning history.Ensure transparency and accuracy in reporting financial transactions related to customer accounts.Issue Resolution & Troubleshooting :
Identify and resolve issues in SAP IS-U FICA through debugging and providing solutions for system errors, discrepancies, and user challenges.Handle end-user tickets related to financial contract accounting processes.Testing and Validation :
Participate in or lead functional testing (unit, integration, and user acceptance testing) for SAP IS-U FICA configurations and customizations.Validate that FICA processes meet the business requirements and perform according to system specifications.End-User Training & Documentation :
Develop training materials and provide end-user training on SAP IS-U FICA functionalities.Maintain system and process documentation for configurations, business process flows, and system enhancements.Technical Knowledge and Skills Required :
In-depth knowledge of SAP IS-U FICA (Financial Contract Accounting), specifically within the utilities sector.Strong experience in configuring payment processing, dunning, security deposits, interest calculation, and installment plans.Expertise in contract accounting and integration with FI-CA, FI-GL, and IS-U Billing.Proficiency in handling reconciliation, open items, automatic clearing, and integration with banking interfaces.Strong understanding of business process mapping and gap analysis for utilities-specific financial requirements.Knowledge of dunning procedures, customer credit management, and collections processes.Ability to create and run reports for financial transactions and customer account management in SAP IS-U.ABAP debugging knowledge to troubleshoot issues in FICA modules.Soft Skills Required :
Strong problem-solving and analytical abilities to address financial discrepancies and system configuration issues.Excellent communication skills for collaboration with cross-functional teams and business stakeholders.Ability to work independently and handle multiple projects in a dynamic environment.Strong documentation and training skills to ensure effective knowledge transfer to users.(ref : hirist.tech)