Infosys BPM is Hiring! Customer Support - Voice Process - Apply Now

Dear Candidate,

Infosys BPM Ltd. is hiring for a Customer Support role - Voice Process

Job Location : Bangalore

Qualification : Customer Support- Full time Graduates

Experience : 0 - 3 Years

Job Description

Job Description : Process Executive, Senior Process Executive, Process Specialist (as per experience)

Location : Bangalore

Employment Type : Full-Time.

Key Responsibilities :

• Excellent communication skills to attend / resolve client issues on calls / chat / mail.
• Open to work in 24
• 7 and work from office environment
• Analytical problem solvers who will understand issues and to resolve customer issues
• Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
• Being proactive and show the utmost respect for customers time
• Good time management, ensuring all contacts with customers add value
• Must adhere and non-negotiables :
• Excellent in communication
• Need to work on US shift timings.
• Need to complete specific and dedicated training programs set by the client.
• 24
• 7 , flexible shifts
• 100% WFO , no hybrid

Preferred Qualifications : Any Graduate

Note : Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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