Veeva CRM

Role : Veeva CRM Support

Experience : 4-8 years

Location : Mumbai / Bangalore / Hyderabad / Chennai

Notice Period : Immediate

Key Skills :

Should have experience in Veeva CRM

Should experience of ITIL process and support(L2 / L3)

Ability to troubleshoot difficult technical issues with ease and complexity

Identifying and resolving technical issues related to applications

Collaborating Working with cross functional teams to solve problems

Supporting users Providing support to end users and addressing their concerns

Keeping up with the latest technologies and industry trends

Analyzing Performing root cause analysis and implementing preventive measures

Auditing Conducting regular system audits to ensure data integrity and security

Communicating Ensuring effective communication and coordination with stakeholders