Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured for our people customers and partners. We provide a platform for our people to do their best work and make an impact to the business and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect Grow and Succeed.
Tech Product Owner role is responsible for overseeing technology solution design delivery of tech products to enable the realization of business outcomes as well as the smooth transition into BAU and Technology Execution and Support teams.
This role is crucial in ensuring our finance-focused applications provide efficient accurate and user-friendly workflows for our customers. The individual will collaborate with the Finance Business Owners and FFP Delivery leads for various workstreams as their key Technology partner on the day-to-day execution of the FFP plan. This role will require a strong understanding of both technology (i.e. Data architecture Data governance Data integration engineering) and business domains (i.e. Insurance Processes Finance Policy Claims Actuarial model results).
The ideal candidate will possess a deep understanding of enterprise-level process automation business operations and the software development lifecycle.
Role and Responsibilities
- Define and articulate a product vision that focuses on enhancing user experience in workflows for financial products.
- Accountability of solution design recommendations ensure alignment to global tech standards and roadmap justification for recommendation in terms of business benefits and alignment to technology roadmap outcomes.
- Provide timely and concise updates to Finance DPS Head and respective governance committees
- Lead and motivate diverse teams of technical specialists (UX design ServiceNow automation)
- Synthesize user feedback to prioritize features that enhance usability and workflow efficiency
- Analyze current processes to identify pain points and areas for improvement.
- Backlog Management with detailed backlog of user stories acceptance criteria with continuously refine priorities
- Stay updated on UX best practices and trends relevant to financial applications.
- Promote a culture of user-first thinking within the organization.
- Facilitate collaboration between business (Finance / Actuarial) and technology stakeholders effectively in the co-creation of tech solution design ideas.
- Coordinate effectively with tech delivery leads in the planning execution of tech product delivery and transition to post go-live.
- Effective management of diverse teams comprising of internal and external resources
Qualifications
Experience Level : Minimum 15 years of relevant experience delivering Workflow & UX in finance or Fintech applications and proven track record to deliver user-friendly and efficient workflows within complex systemsEducation Level : Bachelors degree (or higher) or equivalent levelSpecific Skills : Agile / Scrum TQM / BPR skills like Lean Six Sigma or others similar. UX design skillsCertifications : Agile / Scrum TQM / BPR like Lean Six Sigma or others similar. UX design certificationProven track record of successfully delivering complex enterprise-level products or automation initiatives.Extensive experience with agile methodologies including Scrum and SAFe in a large complex organizational environment.Deep domain knowledge of enterprise applications digital technologies and automated systems.TQM / BPR like Lean Six Sigma or others similar & UX design & delivery skills.Proficiency with UX tools like Figma Adobe XD Workflow documentation techniques functional flowchartsKnowledge of workflow applications (ServiceNow) with good expertise on workflow best practices & techniques in the marketProficiency in technology project management frameworks such as Agile Scrum or Kanban.Personal Attributes : Strong analytical skills leadership team management stakeholder management communication and problem-solving abilityEffective communication skills written verbal and presentation to senior stakeholders and large audiencesMentorship and guidance : Act as a subject matter expert and coach for team members promoting best practices in agile methodologies and product deliveryAccreditation in ServiceNow platform capabilities including Flow Designer IntegrationHub Orchestration and Custom ApplicationsUnderstanding of ServiceNow scripting (JavaScript Glide APIs) & integrating using REST / SOAP APIsAwareness of Insurance Finance and Actuarial data requirementsProject Management QualificationPrudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex race age ethnic origin educational social and cultural background marital status pregnancy and maternity religion or belief disability or part-time / fixed-term work or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Required Experience :
Director
Key Skills
Accounting Software,Forecasting,Ellucian,Financial Report Writing,GAAP,Accounting,Corporate Finance,Financial Analysis,Financial Modeling,Budgeting,Financial Management,Financial Planning
Employment Type : Full-Time
Experience : years
Vacancy : 1