Engineer / Senior Engineer- Service Sales
ConfidentialChennai, India1 day ago
Job description. Ensures customer satisfaction and solves complaints with the rest of KONE team . Documents the customer and contact information, maintains customer data . Proactively generates opportunities from outside current customer base, . Handles RFQs . Is accountable for leads, opportunities, orders and contracts to meet the sales budget and . Is accountable for finding customer needs and that KONE's solution matches with the needs . Is responsible for pricing using the approved tendering tools, and for optimizing prices and . Validates that the contents of the contract are in line with the negotiation process outcome . Maintains full information of opportunities, tasks and visits (sales funnel management) . Responsible for timely and accurate reporting in CRM . Responsible for gathering relevant information about market and competitors from the field . Supports the finance function in money collection. . Drives execution of her / his individual sales plan . Experience from / familiar with solution selling methodology . Experience from / familiar with (selling) complex technology solutions . Experience from / familiar with KONE customers' industries is a plus . Basic English skills . Basic digital skills and mindset . Bachelor or Master's degree in economics, engineering or other relevant field
Customer relationship management
- . Proactively develops and creates customer relationships in his / her area of responsibility
- . Is accountable for developing KONE position in his / her customer base or market area
- . Creates and communicates leads and sales opportunities for entire KONE sales team (e.g.
cross-selling)
Sell
pricing targets
discounts within his / her authority
Are you the one
Sales and / or customer service experience
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Skills Required
Customer Relationship Management, Crm
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Senior Sales Engineer • Chennai, India
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