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TelecallingBluestone Overseas Consultants • Kollam, Republic Of India, IN
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Telecalling

Telecalling

Bluestone Overseas Consultants • Kollam, Republic Of India, IN
3 days ago
Job description

Key Responsibilities :

  • Make outbound calls to prospective students who have expressed interest in studying abroad.
  • Explain various study abroad programs, eligibility requirements, and benefits to potential clients.
  • Answer student queries related to universities, courses, visa processes, scholarships, etc.
  • Schedule consultations and follow-up calls with students for further assistance.
  • Maintain accurate records of student interactions, feedback, and follow-up actions.
  • Meet or exceed individual and team telecalling targets.
  • Work closely with the counseling team to ensure seamless communication and conversion of leads.
  • Keep up-to-date with the latest developments in study abroad programs, visa regulations, and scholarship opportunities.
  • Provide excellent customer service and support to all prospective clients.

Required Qualifications :

  • Minimum 1-2 years of experience in telecalling, customer service, or sales (preferably in the education or study abroad sector).
  • Strong communication skills in [mention language(s)] – both verbal and written.
  • Ability to engage students, answer their questions, and persuade them to take the next steps.
  • Goal-oriented with a passion for helping students achieve their dreams.
  • Basic understanding of study abroad processes (visa, application, scholarships) is a plus.
  • Strong interpersonal skills and the ability to work well in a team.
  • Proficient in MS Office or CRM software for record-keeping and follow-ups.
  • Preferred Skills :

  • Prior experience in a study abroad consultancy or related industry.
  • Ability to speak additional languages (preferred but not required).
  • Experience working in a target-driven environment.
  • Create a job alert for this search

    Telecalling • Kollam, Republic Of India, IN

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