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Manager - Revenue & Taxation

Manager - Revenue & Taxation

ConfidentialMumbai
5 days ago
Job description

Job Objective

  • Ensure debts of Industrial & Commercial customers are secured by coordinating and obtaining Security Deposits from customers periodically.
  • Follow up for outstanding amounts from Domestic, Commercial & Industrial customers who have been disconnected due to non-payment.
  • Liaise with the legal department for all related cases, attend hearings along with legal representatives, and represent the company in court as required.

Functional Competencies

Essential Competencies

  • Expertise in Collection & Recovery within large utility industries, preferably Oil & Gas.
  • Knowledge of Risk Mitigation and Credit Management.
  • Understanding of relevant systems and processes.
  • Experience working with outsourced teams.

    • Desired Competencies

  • Experience in customer-related field activities.
  • Proficiency in MS Office and SAP-ISU module.
  • Knowledge of Letters of Credit (L / C), Bank Guarantees (BG), and related banking activities.
  • Experience in handling legal matters.

    • Behavioural Competencies

  • Customer Focus.
  • Planning and Organizing.
  • Networking and Relationship Building.
  • Strategic Thinking.

    • Experience & Educational Requirements

  • Educational qualification : CA / ICWA / MBA Finance / LLB.
  • Minimum 8 years of experience in debt collection and handling legal cases.

    • Communication Interfaces

    External :

  • Customers, Marketing, Banks.

    • Internal :

  • Operations & Maintenance, Collection & Recovery Agencies, Legal, Finance.

    • Key Responsibilities & Accountabilities

    HSE :

  • Participate in scheduled HSE trainings.
  • Ensure compliance with safety procedures and promote zero injuries.
  • Report near misses and provide safety suggestions.

    • Customer Relationship Management :

  • Coordinate with customers politely and maintain good relationships.
  • Resolve customer issues by liaising with inter-department teams.
  • Collect dues and ensure timely renewal of L / C and BG.

    • Security Deposit Management :

  • Reconcile amounts recoverable from customers for security deposit shortfalls.
  • Issue formal demand letters and ensure delivery acknowledgment.
  • Follow up persistently for recovery of shortfall amounts.
  • Coordinate with banks and update SAP on receipt of security deposits.
  • Issue disconnection notices if deposits are not received after demand.
  • Coordinate with O&M for disconnection in case of non-payment post expiry of notice period.

    • Legal Matters :

  • Attend to all legal cases related to Revenue & Taxation department.
  • Provide required information to legal department promptly.
  • Monitor pending cases under Section 138, pursue collection and ensure closure.
  • File cases via Lok Adalat and work toward settlement and closure.
  • Locate customers to facilitate settlement and avoid delays.

    • Collections & Overdue Recovery :

  • Follow up with temporarily disconnected customers for payments.
  • Conduct personal visits to government institutions, maintaining relationships for timely recovery.
  • Issue reminder letters via appointed agencies.
  • Monitor and follow up daily collections by agencies.
  • Coordinate with customers to resolve issues.
  • Work with O&M for reconnection post receipt of dues.

    • MIS Reports & Documentation :

  • Safekeeping of original Letters of Credit and Bank Guarantees.
  • Maintain proper filing and numbering of legal cases.
  • Ensure documentation for easy retrieval.
  • Manage SAP reporting and MIS on collections and outstanding amounts.
  • Prepare any other MIS and reports as requested by management

    • Skills Required

    Risk Mitigation, Credit Management, Customer Relationship Management

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