Admissions Executive Required @ Vibgyor School - Horamavu

Customer Relationship Executive – Matrimony BPOLocation : Thammanam, Ernakulam, KeralaCompany : Malayogam Pvt LtdMatrimony BPO (Sales and Target is there).About the CompanyEstablished in 1984,Malayogam Pvt Ltdis one of the most trusted and leading matrimonial service providers for the Malayalee community. With over four decades of experience, we continue to uphold our legacy of trust and reliability by connecting families through our advanced and user-friendly matchmaking platform.Position OverviewWe are seeking a proactive and customer-focusedCustomer Relationship Executiveto join our Matrimony BPO team. The role involves handling customer interactions, managing new leads, promoting paid memberships, and ensuring timely renewals while maintaining a high level of service excellence.Key ResponsibilitiesConduct outbound calls to new users who have created accounts and provide information about the website features and membership options.Follow up with existing customers to assist with renewal payments and present available offers or discounts.Resolve customer queries patiently and effectively through phone communication.Maintain accurate records of customer interactions, feedback, and transactions in the CRM system.Achieve individual and team-based sales and renewal targets.Coordinate with internal teams to ensure customer satisfaction and issue resolution.Required Skills & QualificationsProficiency in Malayalam (mandatory).Good communication and interpersonal skills.Basic computer literacy and familiarity with online platforms.Prior experience intelesales, customer service, or BPO operationswill be an added advantage.Strong sense of responsibility, patience, and target orientation.Employment DetailsJob Type : Full-time (On-site)Industry : Matrimony / BPO / Customer ServiceCompensation : 15k - 25k Per Month with attractive performance-based incentives