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Admission counselor - Edtech

Admission counselor - Edtech

Aimlay Pvt Ltd ( Recruitment )Rohini, Delhi, India
13 hours ago
Job description

Company Description

Aimlay is a global educational and writing support platform that empowers working professionals and experiential learners through accessible, flexible education. We offer a comprehensive range of courses, from Matriculation to Ph.D., in collaboration with renowned universities worldwide. Our unique focus includes recognizing and validating knowledge gained through real-world experiences, with pathways such as honorary doctorates and DBA programs. With over a decade of experience, we provide dedicated guidance for Ph.D. aspirants, supported by a committed counseling team and strong global partnerships. Headquartered in Delhi with a presence across the globe, Aimlay is dedicated to making quality education transformative and within reach.

Role Description

This is a full-time, on-site role located in Rohini for an Admission Counselor in EdTech. The Admission Counselor will guide prospective students and professionals through the admission process, address inquiries, and provide personalized counseling. Responsibilities include offering information about courses, assessing candidates’ needs, and facilitating the admissions journey. The role also involves contributing to sales efforts through consultations and ensuring an excellent customer service experience.

Location :  Rohini West, New Delhi

Department :  Admissions / Outbound Sales

Experience Required :  4–8 Years

Employment Type :  Full-Time

Job Summary :

We are seeking an experienced and motivated  Senior Admission Counsellor  to join our dynamic admissions team. You will be responsible for guiding prospective students through our offerings, addressing their academic aspirations, and driving successful admissions conversions through effective communication and relationship management.

Key Responsibilities :

  • Engage with prospective students via  inbound lead follow-ups  through calls (leads provided).
  • Drive conversions through  outbound calls , understanding prospects’ needs and offering tailored solutions.
  • Explain educational programs and services  clearly and effectively.
  • Conduct  online demos  and counseling sessions to recommend appropriate education plans.
  • Leverage  product knowledge  to showcase the value and benefits of our offerings.
  • Build rapport with leads using  excellent listening, soft skills, and presentation abilities .
  • Consistently  close sales  and  achieve monthly admission targets .
  • Maintain CRM records  to ensure accurate and up-to-date lead tracking and follow-ups.
  • Share  weekly performance reports  including sales targets, progress, and challenges with management.
  • Nurture relationships with existing clients to ensure  continued satisfaction and referrals .
  • Attend regular  training sessions  to stay informed about new programs and industry updates.

Requirements :

  • 1–3 years  of proven experience in  admission counseling or outbound sales , preferably in the education industry.
  • Excellent  verbal and written communication  skills.
  • Strong  interpersonal and client-handling  skills.
  • Confident, soft-spoken, empathetic , and a good listener.
  • Strong  problem-solving and decision-making  capabilities.
  • Highly  adaptable, accountable , and  goal-driven .
  • Hands-on experience with  CRM software  and lead management tools.
  • How to Apply :

    📞  Call or WhatsApp : +91 7428299435

    📧  Email : hr.exec.32@aimlay.com

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    Admission Counselor • Rohini, Delhi, India