Freight Procurement Manager
ConfidentialChennai1 day ago
Job descriptionClearly articulate and present the business impact of recommended solutions, developing a deployment roadmap and establishing baselines to demonstrate qualitative and quantitative value. Track onboarding-related metrics, such as time-to-go-live, customer satisfaction, & expansion during onboarding. Understand Pandoplatform capabilities, including integration and architecture, for technical design. Orchestrate the SaaS delivery process, owning the end-to-end implementation from kick-off to go live to ensure rapid adoption and value realization. Kick off projects and serve as the liaison for a smooth go live. Help identify change management efforts needed for global or regional program implementations. Lead and manage the entire delivery process, working alongside SI / consulting partners in the deployment of Pandosolution. Handle client escalations as they arise with support from the wider team. Identify potential issues early on during implementation and addressing them before they escalate. Build deep relationships and drive product adoption, helping clients follow data-driven approaches and measure KPIs to achieve value realization. Inspire customer growth and advocacy, collaborating with Account Management and Customer Success teams to discover growth opportunities and drive net expansion. Collaborate effectively with internal stakeholders to ensure smooth transitions between engagement stages. Share feedback with Product Management to identify areas for solution development opportunities. Ensure a smooth handoff from onboarding to customer success. Over 4 years of experience in Enterprise SaaS products. Must have experience of freight Procurement. Proficient in project management fundamentals, including planning, tracking, stakeholder management, risk mitigation, and scope management. Hands-on experience in successfully delivering multiple projects. Highly adaptable to new processes and organizational changes. Skilled in executing playbooks and challenging the status quo to drive improvements. Experienced in mentoring and guiding teams to achieve success. Strong client management abilities with excellent interpersonal, presentation, and communication skills. Advanced analytical skills paired with creative problem-solving capabilities.
Expertise and Engagement :
- Function as the business and industry expert for transformational projects / programs aligned to a single solution.
- Engage with supply chain executives and teams to understand company-specific objectives.
- Map customer challenges to specific end-to-end solution enablers and design Solution recommendations to address these challenges.
Business Impact :
Technical Understanding and Implementation :
Change Management and Leadership :
Customer Relationship and Growth :
Collaboration and Feedback :
Requirements
Skills Required
Negotiation, Data Analysis, Contract Management, supplier evaluation, Market Research, Cost Reduction
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Manager Procurement • Chennai
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