Delivery Lead

Delivery Lead Bangalore / Gurgaon, India

The Delivery Lead co-owns end-to-end delivery of business solutions for the scope of the Delivery Team with Transformation & Change Delivery (TCD) Delivery Lead; Understands the strategy, needs and challenges of the business partners s / he supports as well as the end-to-end processes for those businesses.Oversees all applications supporting that customer group to ensure service levels are received and system changes are delivered to expectation. Accountable for the design, delivery, and support of solution.

DISCOVER your opportunity

What will your essential responsibilities include?

• Leading an impactful application delivery team supporting AXA XL’s Actuarial Reserving business functions.
• Working closely with key business stakeholders to manage critical actuarial reserving processes including monthly, quarterly and annual cycles to meet local, regulatory and AXA group deadlines.
• Manage end to end data processing from Insurance systems through to Actuarial Databases and Actuarial Reserving Reporting Systems working collaboratively with cross functional teams ensuring reserving data integrity throughout the architecture.
• Supporting business managed applications ensuring adherence to AXA XL architecture and security design principles.
• Delivering high impact bespoke and packaged solutions leveraging hands on design, development, technical architecture experience leading global teams including internal staff and external vendor resources and successfully delivering complex business solutions.
• Establish the scope of services, service levels, and key processes required to deliver application services within the application portfolio.
• Produce and maintain the roadmap of change associated to application group.
• Align team to high-level organization goals and objectives.
• Manage and report on budget and resource allocation and utilization.
• Monitor supplier performance reports and address concerns.
• Review and approve contracts for a predetermined level of authority.
• Assist procurement to manage vendor relations and maintaining vendor accountability.
• Oversee Continuous Service Improvement initiatives to ensure continuously improving processes and capabilities.
• Interface with internal and external auditors.
• Support resolution of escalated risks and issues as a part of service delivery.
• Develop and maintain relationships with key stakeholders and suppliers.
• Produce high-level estimates as needed.
• May participate as a member of a Major Incident Team.
• Manage threats to application assets.
• Protect and maintain AXA XL’s Intellectual Property.
• Ensure all processes are documented and maintained.
• Develop change management strategies and approaches and assist business partners with readiness and change implementation.
• Provides audit support for both internal and external assessments; Articulates policies and standards as appropriate and provides all required evidence on a timely basis.Owns the completion of any action plans.
• Ensures the Solution Delivery Center adheres to Information Security policies and standards for secure coding and manages risk acceptances.
• In collaboration with Procurement, manages RFI / RFPs, contract negotiations and delivery of contract terms. Also manages clean termiSolution Delivery Center of contracts with vendors who consistently underperform.

You will report to the Head of Application Solutions, Delivery.

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We’re looking for someone who has these abilities and skills :

Required Skills and Abilities :

Desired Skills and Abilities :

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re / insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Inclusion & Diversity