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Manager - EB Client Retention
Prudent Insurance Brokers Pvt Ltd.India30+ days ago
Job descriptionExcellent communication skills Good listening skills and ability to determine clients' needs efficiently Proficient in using Excel, Word & PowerPoint Should have good technical knowledge about Employee health Insurance / General Insurance products. Experience in General Insurance / Insurance Brokers Years of experience : 5 to 9 years Education qualification : Bachelor's Degree, Master’s Degree Certifications : Any Insurance Qualification (preferred)
Job Summary : Employee Benefit Practices-(Retention) - Managing the Employee Benefits portfolio of the corporate client.
Responsibilities :
- Implement the delivery strategy for ensuring customer satisfaction, dependence & service patronage
- Build and maintain effective relationship with key corporate customers
- Communicate with clients to identify their requirements and make appropriate adjustments necessary for meeting client needs
- Utilize various mediums to engage with customers and provide quick assistance and resolution.
- Keeping customers updated on the latest products & service offerings
- Expanding the customer base by upselling and cross-selling.
- Ensure the agreed deliverables are met in timely manner
- Collaborate with relevant stakeholders to ensure customer satisfaction
Desired profile / who should join :
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Manager Retention • India
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