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Key Account Manager - Telecom / Footwear

Key Account Manager - Telecom / Footwear

Gateway Search India Private LimitedInternational, India
19 days ago
Job description

Key Account Sales (Middle East)

Location : Dubai, United Arab Emirates

Target Clients : Large Chinese enterprises (e.g, in telecommunications, high-tech, footwear & apparel)

Client Type : SKA (Strategic Key Accounts) / KA (Key Accounts)

Job Responsibilities :

Strategic Client Management Support :

  • Oversee support across multiple dimensions such as target setting, mechanisms, systems, and tools for Chinese SKA / KA industry clients.

Full Customer Lifecycle Management :

  • Opportunity development
  • Deep account management
  • Client status monitoring
  • Churn prevention and recovery
  • Business Strategy Formulation and Execution :

  • Develop and implement account segmentation strategies
  • Plan peak season strategies (e.g , Double 11, year-end promotions)
  • Support and execute other organizational strategies
  • Cross-Team Collaboration and Execution :

  • Collaborate with business regions and industry operations departments to align, integrate, and implement initiatives from corporate HQ and functional teams.
  • Participation in Tenders and Business Decisions :

  • Participate in client bidding processes and support key business decision-making.
  • Project Operations and Exception Handling :

  • Monitor daily operations of KA projects
  • Handle major issues and anomalies
  • Manage client requirements and coordinate cross-functional resources
  • Job Requirements : Language Skills :

  • English proficiency is mandatory (as a working language)
  • While clients are Chinese enterprises, internal and external communication will require strong English skills
  • Industry and Client Experience :

  • Prior experience working with large Chinese enterprises is preferred
  • Background in serving clients from telecom / high-tech or footwear & apparel industries is a plus
  • Warehouse / Logistics Experience :

  • Candidates with experience in warehousing, logistics, or supply chain operations will be given preference
  • Nice to Have :

  • Familiarity with the Middle East market, especially Dubai or GCC countries' business practices
  • Experience working with Chinese multinational clients (e.g, Huawei, ZTE, ANTA, Li-Ning, etc.)
  • B2B sales or solution sales background, with understanding of enterprise procurement processes
  • Experience using ERP, CRM, or e-tendering platforms
  • (ref : iimjobs.com)

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