System Administrator 3-IT (SCCM)

Seeking an SCCM Administrator to run 24×7 operations for Windows server patching and software deployment. You'll maintain SCCM health across clients / servers / DPs, set up and troubleshoot MP / DP infrastructure and agent issues, plan upgrades and changes under strict change control, and drive compliance reporting (SQL). The role includes creating MSI / 3rd-party packages, leveraging PowerShell, producing monthly patch metrics, coordinating configuration management through the product lifecycle, working with Microsoft / vendor support, mentoring admins, and collaborating across teams-on a night / weekend shift rotation.

Operate in a 24×7 shift model support nights / weekends.

Deploy monthly security patches and out-of-band releases to Windows servers.

Set up, deploy, and troubleshoot SCCM MP / DP servers and resolve agent deployment / health issues.

Maintain SCCM environment health (clients, servers, distribution points).

Lead and plan SCCM upgrades / changes following established change control.

Coordinate & implement configuration management across the product lifecycle.

Produce monthly patching reports build SQL-based operational / compliance reporting.

Create / update SCCM documentation and provide metrics to stakeholders.

Build MSI and 3rd-party software packages create collections and update packages for Microsoft bulletins / hotfixes.

Use PowerShell for automation and administration (desirable).

Provide deep-dive troubleshooting engage Microsoft / vendors on platform issues.

Follow ITSM processes (change / incident / request / problem).

Collect, analyze, and report operational data to meet compliance standards.

Collaborate with cross-functional teams deliver quality customer service.

Mentor and train SCCM administrators help manage team objectives and project tasks.

Stay current on hardware / software advances handle conflicting priorities flexible for off-hours work.

Perform other duties as assigned by Technical Support leadership.

Career Level - IC3