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TA Program Lead [T500-20277]

TA Program Lead [T500-20277]

Delta Air Linesbangalore, karnataka, in
6 days ago
Job description

About Delta Tech Hub :

Delta Air Lines (NYSE : DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.

KEY RESPONSIBILITIES & WORK OUTCOMES :

Program Planning & Delivery

  • Design, implement, and maintain comprehensive hiring plans with clear milestones and real-time dashboards to track progress against targets.
  • Drive timely delivery of qualified candidate pipelines, with a focus on hard-to-fill and business-critical roles.

Analytics & Continuous Improvement :

  • Track and analyze funnel metrics (sourcing, screening, interview offer) to proactively identify leakages and bottlenecks.
  • Conduct role-level hiring data analysis and recommend targeted interventions (e.g., sourcing strategy shifts, assessment refinements).
  • Uncover hiring patterns and deliver actionable insights to DTH and TA leadership for data-driven decision-making.
  • Vendor Management :

  • Own day-to-day liaison with RPO partners
  • Drive and participate in regular reviews and close feedback loops
  • Co-ordinate vendor huddles and track improvement initiatives
  • Stakeholder Engagement :

  • Collaborate with hiring managers to define role requirements, prioritize openings, and sharpen selection criteria.
  • Lead daily TA stand-ups to surface challenges, drive alignment, and ensure swift resolution of blockers.
  • Serve as the primary escalation point for hiring delays, quality concerns, and compliance risks.
  • Hiring Drives & Events :

  • Lead end-to-end hiring events (on-site and virtual), including hackathons and referral campaigns, to accelerate talent acquisition. Partner with marketing and internal communications teams to design and deliver compelling employer-branding collateral for events.
  • Process Governance & Compliance :

  • Ensure adherence to ATS workflows (e.g., uploading candidate data, tracking status changes)
  • Manage and resolve escalations from shared service teams on hiring documentation (e.g. offer approvals)
  • WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS) :

    Experience :

  • 15+ years in Talent Acquisition, including 5+ years managing RPO / vendor partnerships for high-volume technology hiring.
  • Demonstrated success in delivering 100+ hires per month within Global Capability Centers (GCCs) and large IT services organizations.
  • Proficient in leveraging major ATS platforms and recruitment analytics tools to optimize efficiency and hiring outcomes.
  • Technical & Industry Knowledge :

  • Strong expertise across technology roles (Java, .NET, DevOps, Cloud, Data Engineering, etc.).
  • In-depth understanding of GCC operating models, offshore / onshore hiring dynamics, and compliance requirements (immigration, labor laws).
  • Advanced data analysis skills, including Excel (pivot tables, VLOOKUP) and recruitment dashboards (Power BI, Tableau).
  • Soft Skills & Leadership :

  • Exceptional communication and stakeholder management skills, with the ability to influence at senior leadership levels.
  • Data-driven problem solver with an analytical mindset and strong decision-making capabilities.
  • Proven project management skills in planning, prioritization, and risk mitigation.
  • Collaborative leader with experience mentoring TA teams and driving cross-functional alignment.
  • Resilient and adaptable under pressure, with a solutions-focused approach in dynamic environments.
  • What Success Looks Like :

  • Hiring Targets Achieved : Consistently meeting or exceeding monthly hiring goals for all prioritized tech roles
  • Funnel Efficiency Improved : Reduction in time-to-fill and funnel leakage rates by 15–20% within the first 6 months
  • Vendor Performance Optimized : RPO partners achieving 95% SLA adherence and delivering high-quality shortlists
  • Stakeholder Satisfaction : Strong feedback from hiring managers (rating 4 / 5) for responsiveness, quality, and transparency
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    Program Lead • bangalore, karnataka, in

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