regional collections manager - south

what will you do

• own various metrics to improve the rate of recoveries for the stressed portfolios by creating appropriate infrastructure and resources for carrying out the last mile operating plan, ensuring a highly efficient follow-up framework
• own vendor partners and teams to deliver all critical metrics with adequate performance tracking & ground routed strategy building
• ensure highly customer centric recoveries
• review and update management on portfolio level performance for your locations and segment level
• ensure adherence to compliance policies, processes and auditory requirements
• identify segments for legal hardship tools, alternate strategy to improve the collections
• participate strategically and tactically to develop and implement portfolio treatment to maximize collections
• raise timely red-flag in early bucket collections processes and sourcing quality

you should apply if you :

Skills Required

technology solutions , Field Collection, Recovery Collections, Research Skills