Job title : Specialist – Service Engineering (Mechanical)
Department : Global Shared Service
Location : Chennai, India
Job purpose :
The Specialist – Service Engineering (Mechanical), in its role, be responsible to Support the technical experts in solving Service Now tasks, starting especially with main
bearing related tasks, support all mechanical experts by being the document author for MSE owned documents in Teamcenter and Windchill, Creating and Maintaining failed
component information and regularly updating the Management about new potential serial defects. This role is key to efficient and smooth operation of the Service Engineering Teams.
This is an exciting role were dealing with unexpected situations and time sensitive tasks is part of the day-to-day business.
Key accountabilities / Responsibilities :
- Working in a globally responsible team of technical experts within Global Service Engineering
- Being a focal point of contact for technical issues between the local business units on the one hand and the central business units on the other
- Assignment of tasks along the technical support process
- Collecting information about the performance of mechanical components of the wind turbines
- Identification and reporting of potential serial issues
- Evaluation of the risk potential, budgeting and scheduling of necessary activities related to major non-conformities
- Supporting the local business units in the development of sustainable solutions regarding mechanical problems relating to the wind turbine drive train with distinctive technical expertise
- Creation of repair and inspection instructions for mechanical component assemblies (e.g. main shaft assemblies, couplings, gearboxes, nacelle frame components)
- Definition, implementation and obtaining of service processes for mechanical assemblies (e.g. processes for inspections, repairs, on-site complaints, customer reports)
- Improvement of internal standards and processes and ensuring the permanent transfer of knowledge between the relevant departments and locations
Career / Job experience :
Minimum of 6-8 yrs experience ( preferably from wind industry) in Mechanical drive trains and roller bearing (e.g. design and development, as well as evaluation of fault conditions and error analysis), preferably big size roller bearingsProven experience in project coordination or similar roleStrong analytical and data manipulation skills in ExcelStrong organizational and time management skills with the ability to prioritize tasks effectivelyStrong multitasking skillsGood stakeholder management, excellent communication and interpersonal skills to collaborate with internal and external stakeholdersUnderstanding technical backgroundEducation and qualification :
Bachelor’s degree in Mechanical engineeringExcellent Communication skillsAbility to work independentlyknowledge in Teamcenter PLM, Windchill PLM, SAPKnowledge in troubleshootingPersonal profile / Competencies :
Excellent communication skillsAdditional languages viz German / Spanish / French is good-to-haveDetail-oriented and organizedGood team playerAdaptable to changeAbility to manage multiple projects and priorities simultaneouslyAbility to deal with unexpected difficultiesStrong technical skills and proficiency in Microsoft Office Suite especially Word and ExcelMember of global teams, ability to work independentlyGood comprehensive skillsValid GWO is good-to-have including work at height