Billing & collection specialist

What we want to accomplish and why we need you

Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital

Services acquired Haptik in April 2019. Haptik currently leads India's AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for 'Tech Startup of the Year' in the AI category at Entrepreneur India Awards 2023, and gold medal for 'Best Chat & Conversational Bot' at Martequity Awards 2023. Haptik has a headcount of 200+employees with offices in Mumbai, Delhi, and Bangalore.

Ok, you're sold, but what are we looking for in the perfect candidate

Gain complete proficiency in managing billing systems and financial operations with the ability to

execute end-to-end billing and collection processes efficiently, including :

• Email Etiquettes : Maintain professional and timely communication with both internal and

external stakeholders to ensure smooth operations and strong relationships.

ensuring accuracy and consistency.

analysis, and generate actionable insights for better decision-making.

billing, compliance with terms, and efficient invoicing processes.

regulations to ensure invoicing and collections are fully compliant.

invoice generation to payment follow-ups, ensuring timely and accurate handling of financial

transactions.

effectively with clients to resolve any billing-related concerns or discrepancies.

Requirements

clients and internal teams.

decision-making.

reports.

on payments.

everything listed, but you should be able to make a credible case that you've done most of it and are

ready for the challenge of adding some new things to your resume.

Tell me more about Haptik

Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators.

Every person is approachable. While we are working hard, it is also important to take breaks to

not get too worked up.

valuation of $9 billion by the end of 2024.

Generative AI first companies globally, based out of India.

Puma & Whirlpool

Working hard for things that we don't care about is stress, but working hard for something we love is

called passion! At Haptik we passionately solve problems in order to be able to move faster and each

Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity,

courage, agility and selflessness.

Skills Required

Contract Interpretation, Financial Operations