Sr. Program Manager - Eng Ops

Our Mission :

6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue.

Our People :

People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Accountability, Growth Mindset, Integrity, Fun and One Team. Every 6sensor plays a part in dening the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers.

We want 6sense to be the best chapter of your career.

We are seeking a highly organized and proactive Senior Program Manager, Engineering Operations to lead critical operational programs across our engineering teams. This role will focus on release management, incident response, change control, and engineering metrics to improve reliability, scalability, and velocity of software delivery. You will also be responsible for scaling operational excellence by supporting engineering best practices, managing on-call escalation programs, and collaborating closely with technical customer support to resolve customer-impacting issues. The ideal ca ndidate thrives in fast-paced environments, communicates with clarity, and has a strong background in engineering or technical operations.

Key Responsibilities Release Management

• Coordinate software releases across multiple engineering teams.
• Own and maintain a release calendar with consistent communication.
• Ensure all release-related artifacts (e.g., change tickets, checklists) are completed.
• Enforce release readiness policies including freeze periods and rollback plans.
• Lead post-release retrospectives and drive process improvements.
• Promote engineering standards and best practices to ensure consistent, high-quality deployments across teams .

Incident Management

Change Management

Engineering Metrics

Cross-Functional Collaboration

Required Skills & Experience

Preferred Qualifications

Our Benefits :

Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We'll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our oces.

We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds.

Equal Opportunity Employer :

6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

We are aware of recruiting impersonation attempts that are not affiliated with 6sense in any way. A ll email communications from 6sense will originate from the @6sense.com domain . We will not initially contact you via text message and will never request payments . If you are uncertain whether you have been contacted by an official 6sense employee, reach out to

Skills Required

Jira, Devops, Confluence