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Head Of Operations

Head Of Operations

Labonel Fine Baking India Pvt LtdSūrat, Republic Of India, IN
1 day ago
Job description

The Head of Operations will be responsible for overseeing production, kitchen operations, supply chain, logistics, and retail operations. The ideal candidate should have a strong background in F&B operations, bakery production, and multi-location management.

Key Responsibilities

1. Kitchen & Production Operations

  • Develop and implement Standard Operating Procedures (SOPs) to ensure consistency and efficiency in production.
  • Oversee kitchen workflow, inventory management, and production planning.
  • Ensure recipe standardisation, portion control, and quality control across all locations.
  • Work closely with the Executive Chef & R&D Team to optimize production processes.
  • Maintain food safety and hygiene standards (HACCP, FSSAI compliance).

2. Supply Chain & Procurement

  • Optimize ingredient sourcing and procurement for cost efficiency and quality assurance.
  • Monitor inventory, reduce wastage, and improve storage & logistics.
  • Ensure a smooth supply chain for raw materials and finished products.

    • 3. Retail & Customer Experience

  • Oversee storefront operations, ensuring excellent customer service and sales performance.
  • Implement training programs for store managers and staff to enhance operational efficiency.
  • Monitor sales trends, customer feedback, and performance metrics for continuous improvement.

    • 4. Expansion & Scalability

  • Develop scalable operational models for expansion into new locations.
  • Work with the leadership team to evaluate franchise and new store opportunities.
  • Optimize cost structures and operational efficiency to improve profitability.

    • 5. Team Leadership & Training

  • Lead and mentor kitchen staff, store managers, and logistics teams.
  • Conduct regular training sessions on SOPs, hygiene, and customer service.
  • Foster a culture of efficiency, accountability, and innovation.

    • Key Requirements

  • Experience : 6+ years in F&B operations, preferably in a bakery, patisserie, or multi-unit restaurant chain.
  • Industry Knowledge : Strong understanding of kitchen production, supply chain, and retail bakery operations.
  • Leadership : Proven ability to lead teams, train staff, and optimize operations.
  • Process-Oriented : Experience in developing and implementing SOPs for food production and retail operations.
  • Expansion Focused : Background in franchise operations or multi-location scaling is a plus.
  • Tech-Savvy : Proficiency in using POS systems, inventory management tools, and data analytics.
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    Head Of • Sūrat, Republic Of India, IN

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