Head of Sales

8-12 years

Surat Head Office

Full-Time

About Suvit

Suvit is a Surat-based technology-driven organization focused on transforming the way businesses manage their operations through intelligent automation and digital solutions. With a strong commitment to innovation and customer success, Suvit is rapidly scaling its presence across India and beyond.

Role Overview

We are looking for a dynamic and result-oriented TeleSales Head to lead, manage, and grow our telesales operations. The ideal candidate will be responsible for building and scaling a high-performing telesales team, driving revenue through strategic tele-calling campaigns, and implementing best practices to maximize sales conversions.

Key Responsibilities

• Team Leadership : Build, manage, and mentor a team of telesales managers, team leads, and executives to achieve monthly and quarterly sales targets.
• Strategy & Execution : Develop and execute telesales strategies, scripts, and campaigns aligned with business goals.
• Performance Management : Monitor KPIs (calls, conversions, revenue) and implement data-driven improvements.
• Training & Development : Conduct regular training sessions to enhance product knowledge, sales techniques, and objection handling.
• Process Optimization : Ensure use of CRM tools for call tracking, lead management, and reporting.
• Collaboration : Work closely with marketing and product teams to align on campaigns, offers, and customer feedback.
• Customer Focus : Ensure excellent customer experience during the telesales process, handling escalations where required.
• Reporting : Present weekly / monthly performance reports and actionable insights to management.

Requirements

What We Offer

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Skills Required

Excel, crm software