Front Desk Officer

Job Description

About the Role

We are looking for a Front Desk Officer to be the first point of contact for visitors, clients, and employees at our Indore office. The ideal candidate will have a Hotel Management background and bring professionalism, warmth, and efficiency to ensure a smooth front desk and office experience.

Key Responsibilities

Greet and welcome visitors, clients, and employees with a professional and friendly attitude.

Manage front desk operations including visitor entry, meeting room bookings etc.

Coordinate with internal teams for scheduling client / vendor meetings.

Handle courier, mail, and front-office supplies.

Maintain visitor logs, access cards, and ensure security protocols at the reception area.

Support HR / Administration in onboarding new employees (welcome kit, seating arrangements, induction).

Assist leadership with travel bookings, hospitality arrangements, and event coordination.

Ensure the reception area is well-maintained, presentable, and aligned with company standards.

Manage basic administrative tasks such as filing, correspondence, and record keeping.

Requirements

Graduate / Diploma in Hotel Management or related field preferred.

3+ years of experience in front desk / reception / admin roles, ideally in hospitality or corporate offices.

Excellent communication (verbal & written) and interpersonal skills.

Professional appearance, grooming, and etiquette.

Strong organizational skills with attention to detail.

Proficiency in MS Office; familiarity with visitor management systems is a plus.

Ability to multitask and handle client-facing responsibilities with confidence.

Benefits

Working at Modern

First and foremost, our value system is sacred to us – HEAT : Humility, Empathy, Accountability and Transparency. Beyond this, we are fond of individuals who are curious, love solving problems and can see the larger picture. We love to take a leap of faith on potential. If you believe you haven’t had the chance to do your life’s best work, Modern is the place for you.

Modern embraces competition for great talent. We have been able to get great talent onboard owing to the attractive compensation and benefits we provide, in addition to the upside we share with all our employees in the form of ESOPs. Moreover, our ESOP policies are highly employee-friendly replicating ethos of some of the best Silicon Valley tech startups. We are committed to making sure our employees create significant value for themselves.

Requirements

Graduate / Diploma in Hotel Management or related field preferred. 3+ years of experience in front desk / reception / admin roles, ideally in hospitality or corporate offices. Excellent communication (verbal & written) and interpersonal skills. Professional appearance, grooming, and etiquette. Strong organizational skills with attention to detail. Proficiency in MS Office; familiarity with visitor management systems is a plus. Ability to multitask and handle client-facing responsibilities with confidence.