Site Reliability Engineer

Position Overview

Site Reliability Engineer (SRE) with a strong focus on observability, monitoring, and incident management within the Microsoft Azure ecosystem. The ideal candidate will have hands-on experience with Azure Monitor, Application Insights, and Azure API Management (APIM), and will play a key role in ensuring the reliability, performance, and visibility of our cloud-based systems. Experience with New Relic is a plus.

Key Responsibilities :

1. Observability & Monitoring

• Design and implement observability solutions using Azure Monitor, Log Analytics, and Application Insights.
• Develop and maintain dashboards and visualizations for real-time system health and performance metrics.
• Define and fine-tune alerting rules to proactively detect and respond to system anomalies.
• Continuously improve monitoring practices to reduce Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR).
• Develop and maintain Azure B2C SSO Custom Policies for Orchestration process
• Good to have Okta knowledge

2. Azure API Management (APIM)

3. Incident Management

4. Collaboration & Documentation

Required Skills & Qualifications :

Commitment to Diversity, Equity, Inclusion, and Belonging

At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.