Senior Site Reliability Engineer

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by and Ramki Gaddipati in 2015.Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US , EMEA , and Asia . We raised $280 million at a billion valuation from Softbank, Mastercard, and other investors in 2021.Learn more @ , , ,

Responsibilities

• Work to understand any arising issues and overall application performance by enacting monitoring solutions.
• Conduct consistent and thorough analysis of current systems and work to reduce the quantity of existing problems, suggesting new solutions to help upgrade & refine such systems.
• Provide support across a broad range of areas including monitoring, processes & tools, architecture, and Root Cause Analysis.
• Develop and maintain monitoring and alerting systems to proactively detect and resolve issues.
• Automate routine tasks to improve system efficiency and reduce downtime.
• Troubleshoot and resolve incidents and outages.
• Develop and implement automation scripts and tools to improve the efficiency and effectiveness of system management tasks.
• Identifying areas for improvement, and designing solutions that are scalable, reliable, and easy to maintain.
• Monitoring & acting on Alerts to avoid production outages, Incidents.
• Upkeeping of Run books for the Alerts

Skills

Life At Zeta At Zeta, we want you to grow to be the best version of yourself by unlocking the great potential that lies within you. This is why our core philosophy is ‘People Must Grow.’ We recognize your aspirations; act as enablers by bringing you the right opportunities, and let you grow as you chase disruptive goals.  #LifeAtZeta is adventurous and exhilarating at the same time. You get to work with some of the best minds in the industry and experience a culture that values the diversity of thoughts. If you want to push boundaries, learn continuously and grow to be the best version of yourself, Zeta is the place to be! Zeta is an equal opportunity employer. At Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital / parental status, or another special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.