4-8 years of experience in Desktop engineeringBackground and experience in large distributed desktop estateHands on experience in SCCM 2012Hands on experience in Software distribution, Patch Management using SCCM.Ability to handle end to end patch management processKnowledge on operating system deployment (OSD)Ability to resolve complex technical issues related to Software distribution and Patch management.Create custom scripts for gathering the inventory from clients.Test and release of applications and Patches using SCCM.Automation experience on Patch remediation.Ability to create power shell scripts.Experience on SCCM client remediation.Knowledge on Active Directory and group policies.SLA adherence for patch managementHands on experience on deploying out of band patches and achieving compliance within the agreed Service levels.Ability to generate custom reports using SQL queries.Should be able to set various access controls on the SCCM console, Managing the SCCM database and performance tuningCompliance reporting on patchingExcellent communication and presentation skillsAbility to interface with the customer and provide solutionsShould be able to resolve the tasks escalated by L1 and L2 teams.Experience in incident change and release management processesExcellent troubleshooting skillsKnowledge on SCCM Infrastructure is a must.Experience on Incident, Request, Change and problem management.Knowledge on ITIL processes.Good to have - Team lead experienceGood to have - Certification in SCCM 2012Good to have- SCCM Infrastructure knowledgeGood to have - knowledge on MDT, Active directory and related componentsSkills Required
Itil, Sccm, Mdt, Team Lead, Change Management