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Branch Manager - Agency Sales

Branch Manager - Agency Sales

ConfidentialShimla
30+ days ago
Job description

A Position Overview

Position Title

  • Branch Manager

Department

  • Business Associate Model

    • Level / Band

  • 401 / Manager

    • Role Summary :

  • Responsible for achieving business targets for the branch through building a sustainable and productive distribution force.
  • Manage smooth business functioning, and successful implementation of various tactical and strategic business initiatives as other key responsibilities.
  • Effective management of sales managers in the office leading to creation of a cohesive business unit along with other functional representatives in the branch to create a robust and successful business unit.
  • Manage team of business associate manager and business associates
  • Drive distribution engagement through choreography and training
  • Work on cross sell and upsell campaigns and drive distribution for maximizing sales
  • Ability to track local competition and align monthly business activities to achieve sales objectives
  • Drive productivities of employees and distribution

    • B Organizational Relationships

    Reports To

  • Cluster Head

    • Supervises

  • Business Associates Managers

    • C Job Dimensions

    Geographic Area Covered

  • (Not specified)

    • Internal Stakeholders

  • Business Associates Managers
  • Agency Sales Training
  • Branch Operations
  • Distribution Operations

    • External

  • Business Associates / Advisors / Customers

    • D Key Result Areas

    Organization Process

    Key Contributions

    Strategic Business Development

  • Identify potential catchments areas and develop distribution in them
  • Build Distribution through business associates

    • Business Development

  • Drive recruitment of BAs through the BAMs
  • Drive recruitment initiatives through activities and through BAs
  • Drive Growth in Distribution through NAAFs, NLAs and New BAs
  • Drive growth in business through Agent Activity, Case Size and Case Rate of the branches individually and the Region as a whole

    • Team Management

  • Coach, Train and support the reporting Managers
  • Monitor and review their performance
  • Lead by example in all spheres and direction setting
  • Review and track the growth of managers to ensure that they achieve their individual budget
  • Maintain utmost levels of responsiveness to requirements from the Cluster Head / DOAs and National Head

    • Ensure Compliance

  • Ensure compliance to internal sales process & other compliance standards

    • MIS & Reporting

  • Maintain required trackers & reports to be submitted to various stakeholders

    • Risk

  • Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines.
  • Highlight and recommend process gaps, flaws and process changes.

    • E Skills Required

    Technical

  • Product / Subject matter expertise
  • Team Management skills
  • Mentoring skills
  • Business perspective & planning
  • Performance Management skills
  • Insurance industry awareness
  • Interviewing skills
  • Self management
  • Problem solving skills
  • Peer level co-ordination and influencing skills

    • Behavioral

    Essential

    Desired

  • Interpersonal skills
  • Communication skills
  • Creative thinking skills
  • Supervising / Leadership skills
  • Teamwork Skills
  • Influencing skills
  • Relationship Building skills
  • Decision making skills

    • Competencies

    Business Acumen and Strategic Orientation

  • Ability to align with the organizations vision with a fair understanding of the insurance industry, regulations, financial markets and the agency business model in order to deliver profitable and sustainable business growth.
  • Reviews and works towards productivity enhancement of the Business Associate Manager.
  • Has an in-depth understanding of ones own and team goals and drives the team to achieve the desired targets.
  • Demonstrates a good understanding and focuses on the profitability and viability of the branch through drive of profitable product mix.
  • Ensures and actively monitors the involvement of the branch employees in Choreography.
  • Develop in-depth understanding of BA model, BA compensation and Agent commission.

    • Building and Managing Relationships

  • The capability to initiate, nurture, maintain and manage business relationships with various stakeholders (internal and external) to achieve the desirable outcomes.
  • Directly conveys own thoughts on how things should be done and ensures subordinates feel comfortable to share their views.
  • Shares relevant ideas / information / views openly and directly and assumes different roles in a team to enable team performance.
  • Effectively communicates and cascades various business initiatives to downline in order to drive business results.
  • Sets boundaries for subordinates within which they decide the best course of action to meet customer needs.
  • Builds and maintains effective relationships with high performing and capable distributors for business growth.
  • Networks across geography and channels to expand distribution.

    • People Development

  • Focus on identifying, developing, recognizing high potentials and building the high performing distribution in order to help individuals and teams, maximize their potential to achieve the business goals.
  • Gives team members opportunities to practice new skills and capabilities.
  • Coaches based on developmental need of self, individuals and distribution.
  • Is constantly in touch with team and distribution and effectively cascades key business highlights.
  • Focus on development through structured choreography approach.
  • Is able to adapt person-specific approach while dealing with various team members.
  • Encourages recognition and rewards based on meritocracy and achievements.

    • Drive for Results and Agility

  • Building an achievement orientation, with extraordinary levels of energy and efforts while being accountable for ones actions and decisions in an agile environment.
  • Reviews performance against goals and takes effective action to achieve them.
  • Synergizes high performance oriented systems and processes to yield the desired results with agility.
  • Sets clear expectations with the team to deliver performance oriented goals.
  • Takes responsibility of ones own and teams decisions and actions.
  • Communicates consistently with the team members and motivates team members for target achievement.

    • G Incumbent Characteristics

    Essential

    Desired

    Qualification

  • Graduate
  • PG / MBA

    • Experience

  • 7–10 years Sales management in Life Insurance

    • Skills Required

    Compliance, Agency Sales, Team Management, Sales Strategy, Performance Management, Insurance Operations, Business Development

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