Customer Support Associate

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Norlox is looking for highly motivated Customer Support Associate to join our dynamic team. The ideal candidates will be responsible for assisting customers, resolving queries, and ensuring a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a candidate-centric approach.

Handle inbound and outbound support requests via calls and emails.

Resolve customer queries efficiently and professionally.

Maintain accurate records of candidate interactions and resolutions.

Collaborate with internal teams to escalate and resolve complex issues.

Ability to multitask and perform basic technical troubleshooting.

Identify opportunities to improve the processes.

Competitive salary.

Growth opportunities within the company.

Paid training and skill development programs.

Supportive and collaborative work environment.

Education : Diploma / Bachelor’s Degree

Experience : Freshers can apply.