SAP ATTP Technical Support Consultant

The Functional Consultant shall consult with the WMGTS to ascertain the requirements for the Services to be carried out under this SOW.

Functional Support :

Functional Consultants should be 4 to 8 years hands on experience on ATTP system. With One Lead and 4 team members team should be able to perform the below tasks.

a) Supplier External EPCIS messages monitoring - issue analysis / fixing / Reporting

b) DC Internal Events Monitoring - issue analysis / fixing / Reporting

c) Pharmacy Internal Events Monitoring - issue analysis / fixing / Reporting

d) Reconciliation of SAP ATTP and SAP ICH w.r.t EPCIS messages processing

e) Master data maintenance support – monitoring, reporting and maintaining the master data records on time

Supplier EPCIS / ICH onboarding support

Validation support for Serialization Solution – Support Regression testing, Performance testing, Integration testing

Periodic / Ad hoc Reports – System reports to be prepared on serialized events / objects / transactions as per business requirements

Background Jobs Monitoring – Monitoring the serialization relevant background jobs and taking necessary action on failures

Weekend Support – Support for the critical issues or planned system related activities during the weekend

On call Support – Support for the critical issues which requires urgent attention and can’t wait for incident creation / response

Creation and Maintenance of Knowledge Repositories – Updating the Support team resource details, Updating the KT documents, RCA documents, Known Error Solution Database, Stakeholder Contacts and Escalation Matrix, etc.

Drive design, development, implementation and documentation of solutions using SAP ABAP skillset.

The deliverables will be in terms of RICEF, UI development, custom programs, interface with SAP / Non-SAP systems.

The development should cover performance management and Quality standards.

Extensively Work on POCs and demonstrate to business. Ensure the deliverables are on time with zero defects.

Work on the documentation (Technical Spec) of the solution along with Unit testing document and submit for code review, documentation should cover all the backend logic involved.

Code completion must be done without any Priority 1 & Priority 2 issues in ATC checks

Extended SLIN check should not have any critical errors or warnings after code completion.

Unit testing must be carried out to cover at least 85% of the scenarios.

Must have experience in SAP technologies like OO ABAP, Reports & Enhancements, AIF.

Should have experience in Integration technologies (OData Services, SOAP / Proxy & File Transfers), must have worked on both Inbound & outbound Interface.

Experience in delivering the deliverables with Agile methodology is required, know about Sprint planning, PI planning, User story estimation etc.,

Building integrations between SAP / Non-SAP products and other SAP / Open stack products.

Contribute to the success of the implementation by applying SAP technical skills, to design and deploy enhanced processes and technical solutions in support of strategic initiatives.

Follow established practices for the delivery and provide reporting on the development and meet standards of solutions meeting QCD (Quality, Cost & Delivery).