Manager Lean Digital Transformation (LDT)

Ready to shape the future of work

At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE : G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Manager Lean Digital Transformation (LDT)

We are seeking an experienced skilled and dynamic professional to join our LDT team. This role is a unique blend of business analysis internal communications and change managementideal for someone who can translate complex data and digital concepts (Lean AI Gen AI Agentic AI) into clear actionable insights and compelling communication formats. The individual will play a pivotal role in analyzing business data driving tool adoption and shaping communication strategies to influence leadership and employees alike.

Responsibilities :

Analyze large datasets using advanced statistical methods and tools and build reports dashboards and executive summaries to present insights and recommendations

Apply knowledge of data modeling statistical analysis and basic machine learning to interpret trends and patterns

Develop and deliver high-quality content across multiple formatsemailers newsletters intranet posts video scripts presentations playbooks SOPs FAQs dashboards and executive decks

Write edit and proofread communication for org-wide announcements leadership notes and campaigns ensuring clarity consistency and alignment with brand voice

Collaborate with business analysts product owners and functional leaders to create SOPs playbooks and process documentation

Liaise with cross-functional teams (Account Managers Business Leads HR Design and Technology) to align messaging and ensure cohesive communication delivery.

Act as a point of escalation for communication-related queries and ensure timely resolution.

Drive Adoption Framework for all UIOP tools in Genpact build and execute on adoption strategy for tools undertake change management activities including dashboarding and reporting on critical metrics and work with multiple leaders and teams to drive adoption

Qualifications we seek in you!

Minimum Qualifications / Skills

Bachelors degree in Communications Analytics Statistics Digital Transformation or related discipline.

Proven experience as a Business Analyst Communications Specialist or Change Management professional.

Strong knowledge of data analysis data modeling and statistical techniques.

Demonstrated experience in delivering internal communication campaigns (leadership notes SOPs playbooks whitepapers executive decks).

Proficiency in Microsoft Excel PowerPoint and collaboration platforms (MS Teams SharePoint).

Preferred Qualifications / Skills

Strong analytical and problem-solving mindset with the ability to simplify complex insights.

Excellent writing storytelling and communication skills.

Exposure to Lean practices and digital transformation programs with understanding of AI / Gen AI / Agentic AI.

Familiarity with adoption frameworks and change management practices.

Passion for emerging technologies and digital-first transformation.

Why join Genpact

Be a transformation leader Work at the cutting edge of AI automation and digital innovation

Make an impact Drive change for global enterprises and solve business challenges that matter

Accelerate your career Get hands-on experience mentorship and continuous learning opportunities

Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military / veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.

Required Experience :

Manager

Key Skills

User Interface,Competitive Analysis,New Technologies,Business developments,Communication,Content Management System,Market Research,Internet,Youtube,Digital Assets,Digital strategy,Social Channels,Digital Forensics,A / B Testing,Analytics

Employment Type : Full Time

Experience : years

Vacancy : 1