Chat Process Executive

Exclusive Walk-In Opportunity at WNS Pune Chat Process Hiring!

WNS Pune is hiring Chat Process Executives! A fantastic opportunity for freshers and experienced candidates to join a global leader in customer experience management.

Job Description Chat Process Executive

Role : Chat Process Customer Support

Location : WNS, Weikfield, Viman Nagar, Pune

Department : Operations Non-Voice

Employment Type : Full-time (Work from Office)

Experience : 0 – 3 years

Shift : Rotational (24 / 7 including night shifts)

Transport : Free cab facility (home pickup & drop)

Key Responsibilities :

• Handle customer queries through chat in a professional and timely manner.
• Provide accurate information regarding products / services.
• Resolve customer concerns efficiently while ensuring customer satisfaction.
• Document all interactions in the system as per company policies.
• Follow standard procedures and guidelines while troubleshooting.
• Collaborate with internal teams for issue resolution when needed.

✅ Requirements :

Walk-In Drive Details :

️ Date : 9th September 2025

Time : 11 : 00 AM – 2 : 00 PM

Venue : WNS, Weikfield IT Park, Viman Nagar, Pune

Documents to Carry : Resume

✨ Don’t miss this opportunity to join a top global organization and build a rewarding career in digital customer service!

Contact Person - HR Anjali - 7044307670

Tag your friends or colleagues who may be interested!

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