As a member of Oracle Customer Successyou will join a team of SMEs charged with supporting Oracle University’s Fusion Applications Technology training content. You will participate in the creation, recording, delivery and sale of Oracle University (OU) training assets including but not limited to the Cloud Learning Subscriptions, Live Training Sessions, Certification, and content.
The Customer Success Fusion Application Technology Instructor is a self-motivated professional who uses their expertise to support OU products, curate online subscription material, teach, develop, and record training content. The applicant must be eager to learn technology to support and deliver training using modern learning techniques while working in a fast-paced market and environment.
Required Skills / Experience
What You’ll Bring
- Passion for training and sharing knowledge!
- 6+ years of hands-on experience working under the hood with Oracle Fusion applications in a technical capacity
- Practical knowledge and consulting field experience working with several of the followingTechnologies.
- Deep Understanding for Oracle Fusion Technical concepts
- Experience in Visual Builder Studio (VBS) to Configure and extend Oracle Cloud Applications
- Knowledge on Fusion Redwood Design Systems, Redwood App Creation, and Tools, like Page Templates, Components- Forms & Layouts, Collections, Analytics and Accessibility
- Knowledge of Fusion Integrations with other applications / systems, knowledge of connectors and API's etc.
The ideal candidate will have experience in Web Development technology, tools and methods, including,
Familiarity with web development concepts like HTML5, Basic JavaScript language syntaxExperience using CSS3 to design and control web page presentationExperience using GUI frameworks to build interfaces for web pagesBasic REST knowledge : what it is, how it works, standard HTML operations, JSON, Endpoints, headers, parametersBasic Database knowledge; Oracle Database : Tables, columns, Keys, basic ERD knowledge (entities, attributes, relationships)Career Level - IC4
You have that rare combination—a sharp technical brain and passion for education and learning. You’ll use this to help customers achieve real-world success with our products. We also look for :
An experienced consulting professional who understands solutions, industry best practices, multiple business processes or technology designs within a product / technology family.Operates independently to provide quality work products to an engagement.Performs varied and complex duties and tasks that need independent judgment, to implement Oracle products and technology to meet customer needs.Strong communication skillsProduct or technical expertise relevant to practice focusAbility to develop, review and teach cloud content and hands on labs to practice on Oracle Cloud ServicesExperience in creating and maintaining training content (Curriculum, Audio, Video Assets)Executes comfortably in complex customer environmentsApplies Oracle methodology, company procedures, and leading practices.Effectively consults with management of customer organizations.Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.Experience talking to customer key users, senior executives, appreciating business needs and nuances, project situations. Ability to balance conflicting needs and drive the project successfully forward.Experience managing and exposure to customer C level executivesAbility to build rapport with team members and clientsExcellent analytical and decision-making skillsSelf-motivated, excellent work ethic, goal oriented and strong team playerAbility to work in a dynamic, high energy, and intense work environment is a must.Candidate should be willing to undertake some travel (25%)