Hiring for Techincal Customer Support- TCS

Key job responsibilities :

• Providing prompt, efficient, detailed service by engaging directly with issue.
• Investigating, documenting, and resolving issues
• responsible for assisting customers with their device needs. With a focus on issue resolution the team assists customers with device set-up and technical troubleshooting while also collaborating with the broader organization to raise awareness on trending device issue
• This position may require that you handle various contacts types including; Chat, Email, Inbound and Outbound voice calls with our customers.
• Patience working with customers that are slower to learn new technologies
• Ability to communicate and present a professional, courteous, and patient demeanor over the phone
• Ability to foster positive relationships
• Flexibility with full-time schedule, including shift assignments on weekends / evenings
• Proficiency with learning new technology

Basic qualifications :

One day selection- Virtual Round

contact- Sana @

Shariq Hr @

Email ID - /

NO HIDDEN CHARGES

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