Enterprise Linux Support Specialist

Job Title : Linux Administrator

Experience : 5 to 8 Years

Work Mode : Remote

Job Description :

We are seeking an experienced Linux Administrator to support and manage enterprise-scale Linux environments. The ideal candidate will have strong hands-on experience with Red Hat, Oracle Enterprise Linux, or SUSE Linux, along with excellent communication skills and the ability to troubleshoot complex issues.

Key Responsibilities :

• Perform end-to-end Linux System Administration, including OS patching, incident management, and fulfillment of user requests.
• Provide 3rd-level support for all Oracle Enterprise Linux and Red Hat Linux servers within the organization.
• Investigate and resolve Incident and Service Request tickets in a timely manner.
• Participate in project discussions, change management, problem management, and other meetings to ensure production stability.
• Support the evolution of Red Hat / Oracle Enterprise Linux by testing and validating new products, upgrades, and patches.
• Participate in Disaster Recovery activities (DR bubble tests) and contribute to infrastructure improvements.
• Ensure day-to-day operations, system security, performance, and availability of Linux environments.

Required Skills & Qualifications :

About IGT Solutions :

IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries. We have a global delivery footprint, spread across 30 delivery centers in China, Colombia, Egypt, India, Indonesia, Malaysia, Philippines, Romania, South Africa, Spain, UAE, the US, and Vietnam, with 25000+ CX and Technology experts from 35+ nationalities.

IGT's Digital team collaborates closely with our customer’s business & technology teams to take solutions faster to market while sustaining quality while focusing on business value and improving overall end-Customer Experience. Our offerings include industry solutions as well as Digital services. We work with leading global enterprise customers to improve synergies between business & technology by enabling rapid business value realization leveraging Digital Technologies. These include lifecycle transformation & rapid development / technology solution delivery services delivered leveraging traditional as well as Digital Technologies, deep functional understanding and software engineering expertise.

IGT is ISO 27001 : 2013, CMMI SVC Level 5 and ISAE-3402 compliant for IT, and COPC® Certified v6.0, ISO 27001 : 2013 and PCI DSS 3.2 certified for BPO processes. The organization follows Six Sigma rigor for process improvements.

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.