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Assistant Manager-Learning And Development

Assistant Manager-Learning And Development

Nekta Food SolutionsKolkata, Republic Of India, IN
6 hours ago
Job description

Key Responsibilities

Training Strategy & Execution

  • Develop annual L&D plans aligned with business goals for institutional catering and airline catering units.
  • Conduct Training Needs Analysis (TNA) for operational and support teams.
  • Design and deliver programs on food safety, hygiene, SOP compliance, and customer service.

Content Development

  • Create training modules for culinary, service, and operational staff.
  • Incorporate digital learning tools and blended learning approaches.

    • Compliance & Standards

  • Ensure adherence to FSSAI, HACCP, and company standards in all training programs.
  • Maintain training records for audits and certifications.

    • Stakeholder Management

  • Liaise with unit heads and institutional catering clients to customize training.
  • Coordinate with HR for onboarding and leadership development programs.

    • Monitoring & Evaluation

  • Track training effectiveness through assessments and feedback.
  • Prepare monthly MIS reports for management review.

    • Team Development

  • Mentor trainers and ensure consistent delivery across units.

    • Qualifications

  • Graduate / Postgraduate in Hospitality Management, HR, or related field.
  • Certification in L&D or Instructional Design preferred.

    • Experience

  • 3–6 years in Learning & Development, preferably in hospitality or catering.
  • Exposure to institutional catering and large-scale operations is an advantage.

    • Skills

  • Strong facilitation and presentation skills.
  • Knowledge of food safety standards and operational SOPs.
  • Proficiency in MS Office and LMS platforms.
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    Assistant Development • Kolkata, Republic Of India, IN

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