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Technical & Functional Design

• Author key documentation including Feasibility Studies, Solution Overview Documents, Interface
• Control Documents, and Product Specifications.
• Conduct functional walkthroughs with stakeholders to ensure alignment and clarity.
• Collaborate with cross-functional teams to identify dependencies and ensure compatibility with other systems.
• Design API request / response structures using tools such as Swagger, Stoplight, or Postman.
• Ensure data exchange formats (XML, JSON) are well-defined and aligned with integration standards.
• Validation & Testing
• Contribute to test strategy implementation and review test plans for functional compliance and system integrity.
• Ensure traceability between requirements and test cases.
• Investigate, validate, and prioritize reported incidents to maintain production integrity.
• Stakeholder Management
• Interface with Product Management, Project Management, Customer Services, Implementation, Migration, and Development teams.
• Engage with customers during requirement gathering, specification, testing, and implementation phases.
• Team Collaboration
• Actively participate in Agile ceremonies, team meetings, and solution assessments.
• Support team members and foster a collaborative working environment.