Director of Digital Workplace Technology Services

It's not just about your career or job title… It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

It's not just about your career or job title… It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Who are we

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more!

Position Summary : The Sr. Director of Unified Endpoint Management (UEM) & M365 Services is responsible for leading the strategic planning, delivery, and management of Microsoft 365 (M365) services and endpoint device management across the organization. This role ensures the efficient deployment, adoption, and optimization of the M365 suite, including collaboration, communication, and productivity tools as well as a seamless and secure experience for end users while enabling business productivity through the efficient deployment, configuration, and lifecycle management of devices, applications, and related technologies. The ideal candidate combines strategic vision, technical expertise, and leadership skills to enhance organizational productivity and innovation through M365 solutions and a focus on user-centric service delivery.

Key Responsibilities

Strategic Leadership

• Develop and execute the organization's M365 services strategy, ensuring alignment with business goals and IT objectives.
• Act as a thought leader in the adoption of M365 capabilities, identifying opportunities to enhance business productivity and collaboration.
• Partner with business stakeholders to understand requirements and drive solutions leveraging M365 services.
• Develop and execute the organization's Unified Endpoint Management strategy, aligning with overall IT and business objectives.
• Define and implement policies and standards for managing a diverse portfolio of devices, including laptops, desktops, mobile devices, and IoT endpoints.
• Stay informed on UEM trends, emerging technologies, and industry best practices to ensure a forward-thinking approach.

Portfolio Management

Endpoint Management and Operations

Service Delivery and Operations

Security, Governance and Compliance

Adoption and Change Management

Team Leadership and Vendor Management

Innovation and Continuous Improvement

Qualifications

Education and Experience

Skills And Competencies

Key Performance Indicators (KPIs)

M365 adoption rates and user satisfaction scores.

Service availability and incident resolution times.

Cost optimization and license utilization.

Compliance with security and governance policies.

The Sr. Director of Digital Workplace Technology Service plays a pivotal role in empowering organizational success through the innovative use of Microsoft 365 technologies, driving efficiency, and enabling collaboration at scale and ensuring the organization's endpoints are secure, reliable, and optimized for productivity, enabling a modern and efficient workforce

Our Commitment to Embrace Diversity :

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Who are we

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http : / / www.WabtecCorp.com

Our Commitment to Embrace Diversity :

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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Skills Required

Endpoint Security, Powershell, Power Platform, Intune, Windows, Exchange Online, Ios, Android, Data Loss Prevention, Sharepoint, Macos