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MYCPE ONE - Senior Information Technology Manager

MYCPE ONE - Senior Information Technology Manager

Mycpe OneAhmedabad, India
1 day ago
Job description

Leadership :

  • Develop and execute the divisions long-term vision, strategy, and roadmap.
  • Define and manage IT service offerings tailored for CPA and accounting firms.
  • Set, monitor, and manage budgets, forecasts, and key performance metrics.

Operational Oversight :

  • Establish robust operational workflows, technical infrastructure, and client onboarding procedures.
  • Oversee daily operations, including cybersecurity monitoring, helpdesk support, cloud hosting, and IT service delivery.
  • Ensure service uptime, reliability, and high responsiveness across all platforms.

    • Team Building & Management :

  • Recruit, develop, and lead a high-performing technical and support team.
  • Define roles, set performance goals, and foster a culture of accountability and excellence.
  • Mentor team members to promote growth and professional development.

    • Cybersecurity & Compliance :

  • Design and implement cybersecurity frameworks aligned with best practices and industry standards (SOC 2, HIPAA, IRS Pub 4557).
  • Maintain incident response protocols, data protection policies, and compliance documentation.
  • Stay ahead of emerging threats and proactively implement preventive measures.

    • Client Focus :

  • Build and nurture strong relationships with CPA firms to understand and address their IT and compliance requirements.
  • Oversee client onboarding, service delivery, and project implementations.
  • Drive exceptional client satisfaction and long-term Bachelors or Masters degree in Information Technology, Computer Science, or related field.
  • 12+ years of experience in IT services, with at least 5 years in a leadership role.
  • Proven experience managing cybersecurity, cloud hosting, and IT infrastructure operations.
  • Strong understanding of compliance frameworks relevant to accounting and financial industries.
  • Excellent leadership, communication, and stakeholder management skills

    • (ref : iimjobs.com)

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