Manager Technology Transformation (Operations) T500-20643
Best Buy IndiaBengaluru, Republic Of India, IN30+ days ago
Job descriptionAct as the primary liaison between the local hub and the U.S. operations team to ensure consistency in processes, communications, and strategic initiatives. Maintain regular alignment with U.S. stakeholders to adapt and implement company-wide policies, procedures, and best practices locally. Oversee daily operational functions including local compliance requirements. Identify and implement process improvements that align with both local needs and global standards. Partner with Office Manager regarding operational functions such as vendor & facilities Manage the relationships with local vendors and service providers, ensuring contractual obligations and performance metrics are met. Oversee workspace planning, maintenance, and any office expansion or relocation projects. Ensure all local operations comply with country-specific regulations and corporate policies. Support risk assessments and audits in partnership with the U.S. compliance and legal teams. Lead with an employee-first approach by ensuring the local office environment supports productivity, well-being, and inclusion. Partner with HRBP and Office Manager to support onboarding, workspace setup, and ongoing employee needs, as needed. Lead or support cross-functional initiatives, especially those that involve collaboration between the local office and the U.S. office. Act as a change agent to support the rollout of new systems, tools, or operational processes. Track and report key operational metrics to both local leadership and U.S. teams Use data insights to drive decision-making and continuous improvement. Work with cross-functional stakeholders, third party partners, and other resources to obtain insights and develop recommendations on the problem to be solved and the impact and value of potential solutions. Bachelor's or advanced degree in Finance, Business, or related field. Including : 7+ years of experience in general operations and process improvement and operational efficiency 7+ years of professional project management or delivery management experience 5+ years of strategic planning and execution experience 3+ years of experience working with international / global teams 2+ years of indirect team management experience 3+ years of change management, business analysis or process analysis experience Strong analytical, planning and organizational skills with an ability to manage competing demands Strong written and verbal communication skills; Strong understanding of day-to-day business operations, including facilities, vendor management, compliance, and logistics Ability to design, implement, and optimize processes for both efficiency and scalability Proven ability to work across time zones and cultural contexts, maintaining alignment with U.S. teams and global working norms Excellent interpersonal and relationship-building skills to manage local and global stakeholders Experience working cross-functionally with teams such as HR, Legal, IT, and Finance Strong problem-solving capabilities with data-driven decision-making Comfortable using operational metrics and KPIs to assess performance and drive improvements Proven track record of building and maintaining productive relationships with internal and external stakeholders across different levels and geographies Proven ability to adapt quickly to change, respond to challenges, etc. Proven ability to thrive in dynamic and fast-paced environments Comfortable managing multiple priorities, tight deadlines, and shifting business needs Strong adaptability and resilience in ambiguous or rapidly evolving situations Proven ability to balance business objectives with an employee-first mindset This position is based in Bengaluru. Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday. As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods.
Key Responsibilities :
Leadership :
- Foster a collaborative culture that values transparency, feedback, and mutual respect.
- This role will act as a subject matter expert of the India office.
- Provide recommendations to create or improve hub operations.
- Lead and execute medium-sized operations activities or projects.
- Adapt and respond when priorities evolve, shift or when dealing with ambiguous situations.
- Proactively articulate the effects of decisions on key stakeholders, business teams and enterprise.
- Articulate and apply how the India office impacts the business financials and implementation success.
- Articulate complex information in an understandable and actionable way to individual team members, cross functional teams and leaders.
Global Operations Alignment :
Operational Excellence :
Management :
Risk, Compliance & Governance :
Employee Experience & Support :
Strategic Projects & Change Management :
Data & Reporting :
Requirements :
ability to lead and influence without authority
Preferred :
About Best Buy :
Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact.
Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day.
All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.
Create a job alert for this search
Operation Manager • Bengaluru, Republic Of India, IN
Related jobs
Business partner : As a Transformation lead you will be working with Product.Owners / Business Owners of Sales Eco system to gather requirements to solve.
You will need to help prepare a business case ...Show moreLast updated: 30+ days ago![Technology Manager [T500-20639]](https://cdn-logos.talent.com/v1/logo/image?feedcode=clickcast-appcast-li-in-cpc&company_name=lululemon)
![Manager Technology Transformation (Operations) [T500-20643]](https://cdn-logos.talent.com/v1/logo/image?feedcode=clickcast-appcast-li-in-cpc&company_name=Best%20Buy%20India)
- Promoted
Digital Transformation Adoption Lead
DeloitteBengaluru, Republic Of India, IN India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations ...Show moreLast updated: 12 days ago
Transformation (TMTM)
ScaleneWorksBengaluru, Karnataka, IndiaQuick Apply
- Promoted
Technology Manager [T500-20639]
lululemonBengaluru, Karnataka, India Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well.We owe our success...Show moreLast updated: 30+ days ago
- Promoted
Technology Operations Senior Manager
ConfidentialBengaluru / Bangalore Develop and implement a comprehensive location strategy to optimize technology operations across various regions, with a focus on cost efficiency and talent acquisition.
Own and manage KPIs related ...Show moreLast updated: 30+ days ago
- Promoted
Senior Manager - Change and Transformations
Standard Chartered BankBengaluru, Karnataka, India This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly....Show moreLast updated: 9 days ago
- Promoted
Molex - Manager - Global Change Management
MolexBangalore, India Your Job : - The Manager of Global Change Management will play a key role in ensuring that all change initiatives.Global Change Management process meet the p...Show moreLast updated: 22 days ago
- Promoted
Manager-Digital Transformation
IndegeneBengaluru, Karnataka, India We are a technology-led healthcare solutions provider.We are driven by our purpose to enable healthcare organizations to be future-ready.
We offer accelerated, global growth opportunities for talent...Show moreLast updated: 11 days ago
- Promoted
Manager Technology Transformation (Operations) [T500-20643]
Best Buy IndiaBengaluru, Karnataka, India Foster a collaborative culture that values transparency, feedback, and mutual respect.This role will act as a subject matter expert of the India office.
Provide recommendations to create or improve ...Show moreLast updated: 30+ days ago
- Promoted
Manager Digital Transformation
ConcentrixBangalore Urban, Karnataka, India Concentrix Corporation (NASDAQ : CNXC) a global technology and services leader that powers the world’s best brands, today and into the future.
We’re human-centered, tech-powered, intelligence-fueled....Show moreLast updated: 22 days ago
- Promoted
Senior Manager - Digital Transformation
GenpactBengaluru, Karnataka, India Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally.
Through our deep business knowledge, operational excellence, ...Show moreLast updated: 30+ days ago
- Promoted
Technology Manager T500-20639
lululemonBengaluru, Republic Of India, IN Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well.We owe our success...Show moreLast updated: 30+ days ago
- Promoted
Tech Lead, Manager
Tyfone, Inc.Bengaluru, Karnataka, India Job Description – Tech Lead, Manager.Tyfone, a global leader in the SaaS Digital Banking, Youth Banking, and Digital Payments sectors, is redefining how the world engages with digital finance and p...Show moreLast updated: 30+ days ago
- Promoted
- New!
Enterprise Technology Solutions Manager
PwC Acceleration Center IndiaBengaluru, Republic Of India, IN A career in our Cyber Data Tech Risk – Enterprise Tech Solutions practice will provide you with the opportunity to help our clients build trust and confidence in their digital and technology-enable...Show moreLast updated: 16 hours ago
- Promoted
Information Technology Operations Manager
TransFiBangalore, IN TransFi powers the world’s payments, helping businesses and individuals access better ways to move money.Combining industry-leading coverage of currencies and payment methods, we deliver compliant ...Show moreLast updated: 1 day ago
- Promoted
IT Transformation Lead
Epic GroupBengaluru, Karnataka, India We are seeking a dynamic IT Transformation Lead to drive digital and technology transformation initiatives across the enterprise.
This role is critical in aligning IT strategy with business goals, d...Show moreLast updated: 20 days ago
- Promoted
Project / Program Manager (Enterprise Digital Transformation)
Domnic Lewisbangalore, karnataka, in We are hiring for Program Manager - Enterprise Digital Transformation for one of our American MNC client.Lead digital transformation programs from planning to execution.
Collaborate with business an...Show moreLast updated: 1 day ago
- Promoted
Technology Manager Ii T500-20560
lululemonBengaluru, Republic Of India, IN Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well.We owe our success...Show moreLast updated: 30+ days ago
- Promoted
Transformation Manager
ConfidentialBengaluru / Bangalore, India Expertise in Excel, Power BI & data analytics tools.Our client is a prominent player in the consumer appliances sector.They are known for their innovative approach and focus on delivering high-qual...Show moreLast updated: 5 days ago