Manager Account Management

Roles & Responsibilities :

Account management responsibilities include developing strong relationships with customers,

connecting with key business executives and stakeholders and preparing sales reports. Account

Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position may require occasional travel. Ultimately, a successful Account Manager should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run.

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive

sponsors

objectives

stakeholders

quotas

organization, including executive and C-level

Skills & Qualifications

sharp attention to detail

Skills Required

Customer Success, Ms Excel, Negotiation, Account Management, Presentation, Communication, Ms Office