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Content Specialist

Content Specialist

Numoo HRGurugram, Haryana, India
1 day ago
Job description

Job Title : Online Reputation Management (ORM) Content Specialist

Location : Gurugram, Delhi NCR

Experience : 2 Years

Salary : ₹30,000 per month

About the Role

We are seeking a talented ORM Content Specialist to create engaging, brand-aligned content that enhances and maintains a positive online reputation for our clients. The ideal candidate should come from a marketing or advertising agency background and have a flair for crafting thoughtful responses and digital narratives that build trust and credibility.

Key Responsibilities

  • Write and manage online responses to customer reviews, comments, and feedback across social and digital platforms.
  • Create high-quality content that promotes positive brand perception and manages reputational risks.
  • Collaborate with ORM and marketing teams to align communication tone and messaging.
  • Develop PR-style content, articles, and posts to reinforce brand credibility.
  • Monitor brand mentions and draft contextually relevant responses in a timely manner.
  • Conduct basic sentiment analysis and assist in maintaining ORM dashboards.
  • Maintain a calendar for ORM-related content activities and ensure timely execution.

Key Requirements

  • Bachelor’s degree in Marketing, Communications, Journalism, or related field.
  • Minimum 2 years of experience in ORM, content writing, or social media in a marketing or advertising agency .
  • Excellent written and verbal communication skills.
  • Strong understanding of brand tone, empathy, and online audience engagement.
  • Familiarity with ORM tools such as Google Alerts, Brand24, or Talkwalker.
  • Ability to manage multiple client accounts and adapt writing styles accordingly.
  • Why Join Us

  • Work with dynamic brands and leading agency professionals.
  • Opportunity to build creative and strategic ORM content.
  • Supportive environment focused on learning and growth.
  • Competitive pay of ₹30,000 per month.
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    Content Specialist • Gurugram, Haryana, India

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