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Client Relation Executive

Client Relation Executive

PRIME MERIDIAN INFRASTRUCTURE PVT. LTD.India
2 days ago
Job description

JD - Client Relation Executive – Real Estate Sales

Company : Prime Meridian

Location : Kundannoor, Kochi

Department : Sales & Marketing

Reports To : VP Sales

Job Type : Full-time

Key Responsibilities :

  • Make outbound calls to potential clients from the company's database and digital leads.
  • Promptly respond to incoming leads via calls, emails, WhatsApp, website, and social media platforms.
  • Qualify the leads based on budget, property preferences, urgency, and buying intent.
  • Assign and escalate qualified leads to the appropriate sales representatives.
  • Update and maintain accurate lead data in the CRM system.
  • Track lead lifecycle from inquiry to closure and ensure all touchpoints are recorded.
  • Generate periodic reports on lead status, follow-up history, and conversion performance.
  • Schedule follow-up calls and reminders for the sales team.
  • Maintain regular contact with potential clients through personalized communication.
  • Share brochures, pricing, and project updates as required.
  • Coordinate with marketing teams for campaign-generated leads.
  • Liaise with the sales team to monitor lead progress and identify follow-up actions.
  • Assist in arranging site visits, virtual tours, and client meetings.
  • Analyse and report lead quality and source effectiveness.
  • Suggest improvements to lead management processes and conversion strategies.

Key Skills & Competencies :

  • Strong communication and interpersonal skills
  • Good organizational and time management abilities
  • Attention to detail and data accuracy
  • Sales-oriented mindset with customer-centric approach
  • Ability to multitask and work in a fast-paced environment
  • Qualifications :

  • Bachelor's degree in Business Administration, Marketing, or related field
  • 3-4 years of experience in lead management or sales support, preferably in real estate or property development. Freshers with proper skills and aptitude can be considered.
  • Knowledge of the local real estate market is an added advantage
  • Requirements :

  • Excellent communication in English and Malayalam.
  • Confident and persuasive phone manner.
  • Prior experience in real estate or telesales preferred.
  • Basic computer skills and familiarity with CRM tools.
  • Digital marketing exposure is an added advantage.
  • Salary scale :

  • 4-5 years' experience : Rs. 23,000 / - – 25,000 / - gross monthly depending upon the candidate experience, qualification and performance
  • Entry level : Rs. 18,000 / - – 20,000 / - gross monthly depending on the candidate caliber.
  • Job Type : Full-time

    Pay : ₹15, ₹20,000.00 per month

    Benefits :

  • Work from home
  • Work Location : In person

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