Specialist, Ancillary Content Servicing

The Daily Major Activities

Responsible for On Time and to Brief Delivery of Promotional Assets

Ensure internal teams are aware of deliverables

Tracking requests, progress, changes and approvals

Stay on top of changes and requests between teams

Main POC for Promotional Assets

Handle daily comms between teams

Provide feedback to the business regarding progress

Support fast turnaround content for Social Media

Liaising between teams to ensure changes and requests are carried out within the given timeframe

Alerting business, COEs and tech teams when planned demand exceeds current operational capacity and proposing solutions

Collating communication from different channels and tracking and executing

Attending regular meetings to provide feedback and updates as well as capturing information

Ingest of Components

Track content coming into the MAM system

Locate materials and import into the correct placeholders

Chase up missing content

Communicate between teams on statuses

Troubleshooting Issues

Assess and triage promotional assets content delivery challenges

Prioritize issues and provide resolutions at the front end, whilst managing root-cause analysis

Delineating correlative tasks with operational teams to obtain valuable sustainable solutions

Workflow Optimization

Gather insights from current promotional assets content workflows review to ascertain bottlenecks

Exposing strategic opportunities that yield efficiency gains and define optimization points

Content Delivery Improvement

Provide input to development teams to create tools that facilitate promotional assets asset categorization visibility for prioritized processing to all teams involved in the content delivery workflow

Staying Across End-to-End Process

Work with cross-functional teams directly to understand and document their promotional assets workflows through process maps, business process and media flow diagrams, and data flow diagrams and identify along with them innovative solutions for their process, taking into consideration the end-to-end process of all teams involved.

The Essentials

Bachelors degreein Engineering, IT, Communications, Broad castingor related field or equivalent working experience

2 years of experience in Media Companies

Business acumen on media operation

Ability to work on cross functional multi-cultural teams in a collaborative way

Technical knowledge of media workflows and media formats

Knowledge of postproduction workflows

Excellent organizational skills

Bilingual in English and Hungarian

The Nice to Haves

Knowledge of user experience basic principles

High analytical skills

Familiarity with tracking tools such as Monday.com

Skills Required

Root Cause Analysis, content services , content delivery , media formats