Language Quality Coordinator

Welo Data works with technology companies to provide datasets that are high-quality, ethically sourced, relevant, diverse, and scalable to supercharge their AI models. As a Welocalize brand, WeloData leverages over 25 years of experience in partnering with the world's most innovative companies and brings together a curated global community of over 500,000 AI training and domain experts to offer services that span :

ANNOTATION & LABELLING : Transcription, summarization, image and video classification and labeling.

ENHANCING LLMs : Prompt engineering, SFT, RLHF, red teaming and adversarial model training, model output ranking.

DATA COLLECTION & GENERATION : From institutional languages to remote field audio collection.

RELEVANCE & INTENT : Culturally nuanced and aware, ranking, relevance, and evaluation to train models for search, ads, and LLM output.

Want to join our Welo Data team We bring practical, applied AI expertise to projects. We have both strong academic experience and a deep working knowledge of state-of-the-art AI tools, frameworks, and best practices. Help us elevate our clients' Data at Welo Data.

Job Reference : Job Description

The following is a non-exhaustive list of responsibilities and areas of ownership of the Quality Coordinator :

Depending on Focus Area

• May analyze data on quality and vendor performance, produces statistical quality reports and creates related documentation on RCA, QIP and CAPAs - with limited support from Managers.
• Plans and coordinates LQAs, analyzes scores and follows up with resources on fails results - with limited support from Managers.
• May educate resources on LQA arbitration workflow and best practices, provides support during arbitration process. Escalates if any reply is delayed.
• May monitor results and follow up with resources where quality expectations are not met.
• Analyze RCAs provided by resources and request clarifications, as necessary. Provides support to resources with regards to preventive and corrective actions.

Is responsible for completion of tasks & responsibilities within the assigned function stream

Training and support

Communication

Requirement :

BA Degree but experience in the industry in lieu of Degree acceptable. Fields : Linguistics, Foreign Languages, Modern Languages, Translation, or related fields.

Skills Required

Machine Translation Post-editing processes, Translation Management Systems, Translation Memory tools, Language QA tools, X-bench