Client Account Manager - Staffing Solutions

Job Title : Staffing Client Relationship Manager (Female)

Location : AKASA Coworking Building, Sector 62, Noida (100% Onsite)

Experience Required : 3–6 Years

Shift : Night Shift (7 : 00 PM – 4 : 00 AM IST) – Supporting US / Canada clients

Preference : Female candidates preferred (Local Noida / Greater Noida candidates only)

Joining : Immediate joiners only

Job Overview We are looking for an experienced Client Relationship Manager (CRM) for the general staffing and recruitment industry to own and grow key client accounts across the US and Canada. The role involves managing end-to-end staffing delivery for non-IT requirements (BPO, customer service, healthcare, retail, hospitality, light industrial, admin, finance & accounting, etc.), ensuring high client satisfaction, retention, and account expansion. This is a 100% onsite, night-shift position in Noida.

Key Responsibilities

• Serve as the single point of contact for assigned US / Canada staffing clients and resolve queries related to job orders, candidate submittals, interviews, onboarding, timesheets, payroll, and invoicing.
• Build and nurture long-term, trust-based relationships with client HR teams, hiring managers, and procurement / VMS / MSP partners to drive repeat business and higher fill rates.
• Understand client staffing needs (volume hiring, seasonal ramps, temp-to-hire, direct placement, RPO, payrolling) and coordinate with internal recruitment, sourcing, and compliance teams for on-time and quality delivery.
• Perform daily / weekly structured follow-ups, status calls, and pipeline reviews;

proactively surface newjob openings and expansion opportunities within existing accounts.

Ideal Candidate

Immediate joiners from Noida / Greater Noida with relevant US staffing client management experience are highly preferred. Apply only if you match the above criteria.