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Aesthetic Clinic Operations Lead

Aesthetic Clinic Operations Lead

Neo Follicle Hair TransplantBengaluru, Republic Of India, IN
1 day ago
Job description

About Neo Sculpt6 :

Neo Sculpt6 is a state-of-the-art aesthetic, dermatology, and plastic surgery clinic starting in Jayanagar, Bangalore. We specialize in skin care, hair care, hair transplants, cosmetology, anti-aging treatments, and plastic surgery procedures, delivered with advanced technology and personalized care. Our goal is to offer premium aesthetic and dermatology services in a safe, modern, and comfortable environment.

Key Responsibilities :

Clinic Operations & Administration

  • Oversee day-to-day operations of the clinic ensuring smooth functioning of all departments.
  • Manage front office, nursing, housekeeping, and support staff efficiently.
  • Maintain hygiene, safety, and service standards as per medical and aesthetic protocols.
  • Coordinate schedules for doctors, therapists, and procedure rooms. Patient Experience & Relationship Management
  • Ensure a warm, professional, and high-quality experience for every patient.
  • Handle patient queries, feedback, and escalations effectively.
  • Supervise patient counseling and follow-up processes to improve retention and satisfaction.
  • Work with marketing and CRM teams to enhance patient engagement and loyalty programs.

Sales & Revenue Management

  • Track daily, weekly, and monthly revenue performance.
  • Support consultation-to-conversion processes by training front office and counselors.
  • Manage billing accuracy, payment collections, and expense control.
  • Identify opportunities for upselling and cross-selling of services. Team Management & Training
  • Recruit, train, and motivate clinic staff to deliver service excellence.
  • Conduct regular team meetings and performance reviews.
  • Ensure staff adherence to brand values, grooming, and service etiquette. Coordination & Compliance
  • Coordinate with vendors, laboratories, and medical suppliers for seamless operations.
  • Maintain clinic records, reports, and compliance documentation.
  • Ensure adherence to all safety, ethical, and regulatory standards.
  • Skills & Qualifications :

  • Graduate or Postgraduate in Hospital / Healthcare / Business Administration preferred.
  • Prior experience of 1 year in managing aesthetic, dermatology, cosmetic, or wellness clinics preferred.
  • Strong communication, leadership, and interpersonal skills.
  • Proficiency in MS Office and clinic management software.
  • Customer-oriented mindset with an eye for detail and quality.
  • What We Offer :

  • Attractive salary + performance-based incentives.
  • Opportunity to work with leading dermatologists and cosmetic surgeons.
  • Exposure to premium aesthetic procedures and clinic operations.
  • Growth opportunities in a fast-expanding healthcare brand.
  • Create a job alert for this search

    Operation • Bengaluru, Republic Of India, IN

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