Talent.com
This job offer is not available in your country.
(Immediate Start) Technical Account Manager

(Immediate Start) Technical Account Manager

KarixIndia
1 day ago
Job description

About the Role : Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization.

Location : Chennai

What you'll be Responsible for?

  • Managing the existing key accounts
  • Investigate and solve complex and long overdue problems faced by customer and forwarded by the customer support desk
  • Manage escalated customer complaints her major incidents
  • Collaborate and work with internal teams for escalations or critical issues and extend support to retain the customer business
  • Responsible to maintain accurate records of discussions or correspondence with customers
  • Analyze statistics and other data to determine the level of customer service being provided by the organization
  • To build and grow good client relationship to ensure retention and business growth.
  • To liaise with internal teams to ensure resource availability for on-time project delivery
  • To maximize revenue from existing accounts and develop new accounts within current clients
  • Collaborate with internal business teams to discuss on possible improvements to customer service
  • Conduct regular review meetings with customers to discuss on issues
  • Prepare weekly MIS including project status report

What You'd have?

  • 4-5 years of experience in Customer Support, Technical Account Management. Preferably from Telecom, IT
  • Engineering Graduate in Computer Science or Electronics
  • Proactive, Self-Motivated
  • Analytical mindset to solve issues with focus on client / customer requirement
  • Takes initiative and accountability
  • Team Player and actively engage and contribute in the team
  • Ability to manage timelines effectively
  • Must have attention to detail
  • Flexible to work in 24x7 environment
  • Excellent communication in English (written & verbal) and interpersonal skills
  • Why join us?

    Impactful Work : Play a pivotal role in safeguarding Karix's assets, data, and reputation in the industry.

    Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development.

    Innovative Environment : Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated.

    Karix is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees

    Create a job alert for this search

    Technical Account Manager • India

    Related jobs
    • Promoted
    Technical Delivery Manager

    Technical Delivery Manager

    interface.ainagpur, maharashtra, in
    Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell / cross-sell.Our IVA is tran...Show moreLast updated: 14 days ago
    • Promoted
    Technical Account Manager

    Technical Account Manager

    Versa NetworksIndia
    Software-Defined solutions and architectures, called SASE (Secure Access Service Edge).Versa is providing an end-to-end solution that simplifies and secures the WAN / branch office network.Versa Netw...Show moreLast updated: 22 days ago
    • Promoted
    Technical Account Manager

    Technical Account Manager

    Astra SecurityIndia
    About Astra : Astra is a cybersecurity SaaS company that makes pentests simple with its AI-led Offensive Pentest Platform. Our continuous vulnerability scanner emulates hacker behavior with over 15,0...Show moreLast updated: 14 days ago
    • Promoted
    • New!
    Account Manager (Immediate Start)

    Account Manager (Immediate Start)

    Allegis GroupIndia
    Job Title : Account Manager – Sales & Business Development.Location- Pune / Hyderabad / Bangalore / Chennai.Who are we? We’re partners in transformation. We help clients activate ideas and solutions to tak...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    ▷ Immediate Start : Account Director

    ▷ Immediate Start : Account Director

    Percept ICEIndia
    Percept ICE a div of Percept Ltd is a leading Experiential Marketing and Event Management company, is looking for experienced talent in Client Servicing & Project Management to manage client relati...Show moreLast updated: 1 hour ago
    • Promoted
    Technical Account Manager

    Technical Account Manager

    KarixIndia
    Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization. What you'll be Responsible for? Managing the existing...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Account Manager

    Technical Account Manager

    HexnodeIndia
    About Mitsogo | Hexnode Mitsogo is a global organization that highly values the contributions of each employee.Our ability to attract top talent is a testament to our commitment to fostering a sens...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Strategic Account Manager [Immediate Start]

    Senior Strategic Account Manager [Immediate Start]

    PlivoIndia
    Plivo is a leading technology company transforming customer engagement for some of the world’s largest B2C brands, including Uber, WhatsApp, and Zomato. Our new product - the AI agents platform, aut...Show moreLast updated: 24 days ago
    • Promoted
    Immediate Start : Technical Project Manager

    Immediate Start : Technical Project Manager

    RVS iGlobal - White Label Service ProviderIndia
    Position : Technical Project Manager.Job Location : Gurgaon / Jammu (On-Site).Industry Type : IT Services & Consulting.The Technical Project Manager plays a critical role in ensuring the successful deli...Show moreLast updated: 10 days ago
    • Promoted
    Account Manager (Immediate Start)

    Account Manager (Immediate Start)

    YAAS!India
    At YAAS!, we help brands become creators.We do it all - scripting, shooting, acting, AI avatars, editing, uploading, and more. Our team creates content that reaches over 400 million+ views every mon...Show moreLast updated: 30+ days ago
    • Promoted
    ▷ (Immediate Start) Global Corporate Solutions - Account Management

    ▷ (Immediate Start) Global Corporate Solutions - Account Management

    LocktonIndia
    Lockton Global Corporate Solutions Team (LGS) - Global Client Management Role.At Lockton, we are more than just insurance brokers. we are the pioneers of innovation.Since our inception in 1966, we ...Show moreLast updated: 6 days ago
    • Promoted
    • New!
    Immediate Start : Account Manager

    Immediate Start : Account Manager

    HARPIndia
    Account Manager – IT Recruitment (Client Delivery & Stakeholder Management).Location : Bhumkar Chowk, Tathawade, Pune.Experience Range : 7 – 12 Years. Work Mode : On-site (No Remote Option).About HARP ...Show moreLast updated: 1 hour ago
    • Promoted
    Technical Account Manager

    Technical Account Manager

    CultureMonkeyIndia
    CultureMonkey is shaking up the HR Tech SaaS space.We’re a fast-growing, innovative startup focused on building tools that redefine employee engagement and company culture.As we expand our product ...Show moreLast updated: 4 days ago
    • Promoted
    [Immediate Start] Key Accounts Project Manager

    [Immediate Start] Key Accounts Project Manager

    Shark Shopfits Private LimitedIndia
    Location : NCR Employment Type : Full-time Experience Required : 7–10 years Industry : Shopfitting / Retail Fit-outs / Interior Design. We are a leading shopfitting solutions provider, delivering high-q...Show moreLast updated: 25 days ago
    • Promoted
    • New!
    (Apply Now) Technical Account Manager

    (Apply Now) Technical Account Manager

    Versa NetworksIndia
    Software-Defined solutions and architectures, called SASE (Secure Access Service Edge).Versa is providing an end-to-end solution that simplifies and secures the WAN / branch office network.Versa Netw...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    ▷ Immediate Start! Technical Program Manager

    ▷ Immediate Start! Technical Program Manager

    McLaren Strategic Solutions (MSS)India
    Key Responsibilities • Act as the primary point of contact for assigned client accounts.Build and maintain strong, long-term client relationships. Identify new business opportunities within client a...Show moreLast updated: 1 hour ago
    • Promoted
    Technical Account Manager

    Technical Account Manager

    Airtel DigitalIndia
    Technical Account Manager (TAM) is accountable for post-sales technical relationship management with enterprise clients across multiple cloud platforms (AWS, Azure, GCP, private / hybrid).The TAM ens...Show moreLast updated: 3 days ago
    • Promoted
    Key Account Manager (Immediate Start)

    Key Account Manager (Immediate Start)

    Softcell Technologies Global Pvt. Ltd.India
    Job Title : Key Account Manager (KAM).Company : Softcell Technologies Global Pvt.Softcell Technologies Global Pvt.System Integrator in India, delivering innovative IT solutions to enterprise customer...Show moreLast updated: 15 days ago
    • Promoted
    ▷ Immediate Start : Access Manager

    ▷ Immediate Start : Access Manager

    HDFC securitiesIndia
    JD for Senior User Access Management.The User Access Management Specialist is responsible for ensuring the integrity, security, and efficiency of user access controls across the organization’s IT s...Show moreLast updated: 10 days ago
    • Promoted
    Technical Account Manager

    Technical Account Manager

    RPS Consulting Pvt. Ltd.India
    RPS Consulting Pvt Ltd, an NIIT Group Company, is a leading enterprise IT training provider headquartered in Bangalore, established in 2006. We specialize in delivering world-class technical trainin...Show moreLast updated: 30+ days ago